CLUB OPERATIONS
CLEANING STANDARDS
SAFETY
BONUS
100

When are the prime times?

Monday-Thursday 5pm-8pm 

Saturdays 7am-1pm 

100

How many hangers do we keep in each locker?

2 hangers in every locker.


100
Where are the protective goggles located? 

Laundry Room 

100

Breaking mutual respect policy can lead to documentation and even up to separation.

Yes!

200

What should never be left unattended around club or members? 

Any cleaning chemicals and equipment. 

200

Which color rag is only ever used on ONE specific designated area?

Red! used only for toilets.

200

When preparing to mop, an area where should the wet floor signs be displayed at ?

Beginning and end of area.

200

Name all the dept Manager's

GM-Alex, AGM-Kayla, PTM-Joan, GFM-Felix, SPA-Tanya, Pilates-Ashley, Maintenance mgr. Erick

300

Between what times are you not allowed to vacuum the floors 

Between 5 PM & 6 PM

300

Name the 3 different colors, mops, and explain which area they are used for?

BLUE MOPS
General Facility
Fitness Areas
Stretch Mats
Note: Not to be used in Locker Rooms

GREEN  MOPS
Locker Rooms Floors (ONLY)
Note: Not to be used in Toilet Areas or
around Toilets/Urinals in Facility Restrooms

RED MOPS
Only for Locker Room Toilet / Urinals Areas or in Facility Restrooms


300

When vacuuming, what should you do with the excess cord? 

excess cord should be held in one hand while the other hand is vacuuming.

300

How do you properly check in-to the club? 

Check-in at the Front Desk with your connect app or employee barcode and then punch in. 
400

How many different Ancillary departments do we have and what do they offer? 

1. Spa- Body work massages and Facials 

2. Group Fitness- yoga, main studio and cycling studio 

3. Kids Club- Child care 

4. Retail Shop- Apparel & Accessories 

5. Pilates & Personal Training - 1:1 sessions offered with our coaches and instructors 

400

What mop do you use to mop the treadmill tracks?

Blue mophead

400

How are you suppose to lift heavy weights/equipment?

Squat with your legs and not your back!

400

What do you do in the event you are running late? 

And how long is the grace period? 

Notify your direct manager as soon as possible. 

5 Minutes 

500

What're our two assembly points in case of an evacuation?

1. Borough Hall

2. McDonalds 

500

What's the difference between Breakdown and Virex? 

Virex is a disinfectant and cleaner, Break down is for odor elimination and cleaning. 

500

How many people are required to clean underneath treadmills?

2 people. 


500

What do you do in the event of an Active Shooter? 

RUN, HIDE AND FIGHT! 

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