Human Resources Policies Knowledge
Handbook
BBR Property Knowledge
Customer Service/Recognition
Safety
100
Guidelines about wearing my name tag are found
What is the Appearance Policy
100
On page 11 of the Handbook-the 8th and 22nd of each month
What are the pay dates and where is the information located?
100
The recreation barn
What is the department location of the owl
100
The 11 service principles
What is our customer service philosophy
100
The Safety manual in each department
What is the location of the Injury report forms?
200
The guidelines for how employee golf privileges are outlined in what policy?
What is the Golf Policy?
200
All employees receive on of these at time of hire and are expected to review it and follow these guidelines
What is the employee handbook
200
The 6,436 foot cinder cone
Where does Black Butte Ranch derive it's name from?
200
We recognize employees on a quarterly basis through fellow employee and manager nominations throughout the year.
What is the Employee of the Quarter?
200
This committee meets once per month on the third Thursday at 9:30am to discuss various preventative safety topics
What is the Safety committee?
300
Specific guidelines for unscheduled absences are described in this policy
What is the Attendance Policy?
300
The mission of Black Butte Ranch is to maintain and enhance a high quality, family oriented, recreation and residential community, preserved in its naturalness with limited commercial activities and necessaryregulations to preserve the safety, tranquillity and future value for its owners, their families and guests.
What is the Black Butte Ranch Mission Statement?
300
The Ranch was first established as this family owned cattle ranch in the 1800's.
What is the Black Butte Land and Livestock Company?
300
Complete an injury report form
What is the proper way to document an employee injury?
400
Where do I find a list of unacceptable behaviors
What is the Conduct policy
400
This section summarizes our employee perks for Golf, Food and Beverage, Recreation, and Retail at the Ranch.
What is the Recreation and Discounts section of the handbook?
400
This is the area that was developed in 2013 for additional recreation for our homeowners and guests that includes basketball courts, Pickle Ball, Horseshoe pits and BOCCI Ball.
What is The Family Recreation area
400
This award was created in honor of one of our past employees that displayed exemplary customer service to our guests.
What is the Woosley Award?
400
BBR has a response plan to follow in the event of an emergency to establish communication with the Incident commander, and emergency personnel, and to ensure safety for the employees, homeowners and guests at the ranch.
What is Emergency Preparedness Plan
500
BBR transitioned from the Vacation policy to this policy in September 2012 which included 3 additional days of time off
What is the PTO (Paid Time Off)policy
500
These sections summarize the federally and state mandated leaves in our handbook.
What is FMLA (Family Medical Leave Act) and OFLA Oregon Family Leave Act?
500
An organization of property owners at the ranch
What is the Black Butte Ranch Association?
500
These are the three awards that are given during our annual holiday party as to recognize our employees.
What is the Employee of the Year, Employee of the 4th quarter, and Woosley Award?
500
Every department should have one of these plans in place in the event of a disaster.
What is our Shelter in place Plan
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