General
Customer FAQ
Name That Feature
Remediating Findings
BK Trivia
100

What is the main reason a Bridge invitation will throw an error, preventing the user from collaborating?

The users email domain is not listed in the Scanned Domains tab in the report

100

I'm a Super Admin, why can't I update finding statuses or alter the Digital Footprint

Company Ownership is required to make changes to the report (bonus: this is mapped using email domains and can be manually designated for subsidiaries)

100

Allows users to assign findings or share reports with external vendors

Black Kite Bridge

100

Remediation recommendations for Possible Vulnerabilities

Apply patches

100

What is Chris' favorite hockey team?

New York Rangers

200

Which technical category holds the most weight for the overall score?

Patch Management

200

Possible Vulnerability findings have been patched but are still active in the report

Since Black Kite can not detect when a patch has been applied using OSINT, the status of Possible Vulnerabilities must be manually updated

200

Provides users with a comprehensive breakdown of current CVEs, combined with vendor data and applied FocusTags.

Risk Intelligence

200

Remediation recommendations for Leaked Credentials

Update credentials

200

What was the founding name before it was Black Kite? 

Normshield

300

How often is the report fully scanned, Digital Footprint and all 19 categories (Vendors, not self-monitored entities)

Monthly

300

I updated the status of Leaked Credential findings as Remediated but they're active again

Remediated status tells the system to re-scan the control, we can't detect remediation for these findings using OSINT

300

Allows users to see how and why the grade/scoring has changed over time

Timeline Report

300

Remediation recommendations for System is Outdated

Product update required

300

What year was Black Kite founded?

2016

400

How often is the report fully scanned, Digital Footprint and all 19 categories (Self-monitoring companies)

Weekly

400
Why am I seeing findings related to an AWS asset?

These third-party assets still pose a risk because they are hosting your domains. Black Kite provides visibility into all vulnerabilities we can detect. 

400

Comparison of an entity's cyber rating against the industry

Benchmark Report

400

Name two controls that need to be manually updated because we can not detect remediation using OSINT

Leaked Credentials, Possible Vulnerabilities, Hacktivist Shares, Fraudulent Domains

400

Which feature won a Red Dot Design Award?

Supply Chain

500

When do we display the "Small Digital Footprint" popup on a Company Overview page?

If the total number in a company's Domains, IP, and Subdomains tabs is 10 or less than 10

500

What's the difference between combolist and leaked credential findings?

Combolists consist of both old and new leaks, and often the source of the leak is not identified (we can't verify which leak it's from or when)

500

Allows users to to passively gather information and identify high-risk remote end-user work environments

Remote Workforce

500

Remediation recommendations for Fraudulent Domains

Contact abuse services of registrant companies to take down the fraudulent domains

500

Who were the original founders (other than Candan)

Bedirhan and Ozay

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