Who
911
Virex
Where can you find PJ's phone number?
bonus: When should you use this?
In the guides binder
bonus: emergencies or urgent questions
How do you request time off? And what do you have to do?
Ask, find coverage, sign an RTO form
Why do we have members sign in on the DGR?
1. Liability waiver
2. Send them the link to sign up with (free for 2 hours)
Who is our director of operations?
Alex Keegan
What is the Staff account log in for the computers?
pfnolunks1
Where does the rope mop head get used?
Rubber flooring
How often are walk arounds meant to be completed?
Every 20 mins
Why can't people stay in the lobby for long periods of time?
-Rate presentations, tours, and trainer meetings.
Who needs a HSSP waiver added onto their account to participate in the program?
ALL participants need a waiver, but all current members (minors or non-minors) need the specific HSSP waiver added to their membership account when frozen
What do you do if DataTrak goes down?
-Reboot computers
-Check in all members after DT comes back on
Where can you find the PF Crisis phone #?
Breakroom
How do you get credit for a membership sale?
If the member signs up using the link from the DGR.
Why did PJ save a lot of money on Starbucks recently?
Who do you contact if PJ is on PTO and Sam isn't on shift?
Perl
What is PJ's favorite energy drink?
Redbull (original)
Where do we recommend members go if they want to take classes with a trainer?
Lakeside and University Ave.
How do you fix an outlet that isn't working on the raceways (strips)?
Switch on the inside (by the plugs)
Why do we offer a free trial of the hydro massage on tours, to guests, and to day passes?
Get them hooked! Black Card sales
Who was the 1st member to get banned from PF?
David Kang
What do you do if a minor signed up and lied about their age (to make them show as 18+)?
Fix D.O.B., deny entry, obtain a parent/guardian waiver IN PERSON.
Where was the 1st Planet Fitness opened?
Dover, New Hampshire
How do you find a (non-minor) member's liability waiver?
Agreement Image
Why did we have the front door locks replaced?
Angeleena locked herself between the doors...