Turnover
What is our barista turnover goal?
75%
What is our food goal?
15%
What does SIP stand for?
Strategic initiative planning
VCP
What does SPOC stand for?
Sales, People, Ops, Cost Balancing
What is our shift lead turnover goal?
What is our SSS goal?
5%
What are the three pillars of SIP?
Empower our people, strengthen operations, foster growth?
Gross Revenue
What was added to our scorecard this year and why?
Transactions to measure if our customer base is growing.
What is our ASL, SL and MSL turnover goal?
20%
What is our SST Goal?
1%
How many initiatives do we have?
Net Revenue
Gross profit minus discounts
What is the equation for annualized turnover?
(employees lost) / (total employees) x 12 (months in a year)
What is our 90-day turnover goal?
20%
What is our guest satisfaction goal?
90%
Why do we have SIP?
To align our goals for the year?
Inventory and Adjustments
How do you find your controllable profit attainment?
Actual Controllable Profit $ / Controllable Profit $ Target
What is the AM turnvoer goal?
10%
What is the company's AUV goal?
1.4M
What were three things that are on our current years SIP?
Boost AUV, improve the Bolt, Inventory Management, Improve marketing, etc.
What do bonuses start at 100% For ASL, SL, and MSL?
ASL - $600
SL - $1,200
MSL- $2,000
What category has the highest weight on your overall ranking?
Cost Balancing