FOUND1
What is foundation 1?
Our guest are our number one priority.
What is foundation number 3?
Have a friendly, positive, and professional attitude.
What is foundation is 18?
Make a great day!
What foundation number is "Maintain a clean, organized & uncluttered workspace"?
Foundation 4
What is foundation number 17?
Ensure quality never settle
What number and foundation is Caitlyn Reilly's favorite?
#17 Ensure quality. Never settle.
What is foundation number 2?
What number foundation is "Never speak negatively about a co worker or a guest".
Foundation 5
What foundation number is "Use proper vocabulary. Avoid using 'slang'".
Foundation 10
What is foundation 8?
Uniforms should always be clean and neatly pressed.
What foundation number is "Be a solution seeker, not a complainer"?
Foundation 6
What foundation is number 16?
Be proud of your contributions to our success.
Good better best, never let it rest, until the good is better and the better is best.
What is foundation 14?
Respond with pleasure.
What is foundation number 7?
Respond to guests needs immediately.
What is foundation 13?
Care for our property and equipment with pride.
What number foundation is "Know Blackberry"?
Foundation 9
What foundation number is "'Yes' is always the attitude."?
Foundation 15
What is foundation 12?
What foundation number is "Personally escort a guest rather than pointing"?
Foundation 11
What are the 5 C's
Character, Courtesy, Charm, Calm, & Cuisine
What is our mission?
Legendary Hospitality, Memorable Experiences, and Generational Sustainability
What is the first step of service?
A warm welcome and sincere greeting, using the guest's name when possible.
What is the second step of service?
Anticipate and exceed guest's needs.
What is the third step of service?
A fond farewell and an invitation to return.