Important Dates
The date from which medical information must support the claim
What is the date of disability?
When a Plan Member is disabled in LTD, they will keep their Life Insurance and will not have to pay the premiums for it.
What is the life waiver/waiver of life premiums?
What are the bubble pages?
The main system we use for claims management.
What is Solar?
Scooby-Doo's nephew
Who is Scrappy-Doo?
Date that coverage for Short-term and/or Long-term disability becomes effective.
What is the coverage effective date?
Performing all usual customary duties of the job and for the regular scheduled work day.
What actively working?
The screen in Chess G you to go to enter a trailer.
What is the Ben/Sal/Pen?
The system that houses contracts.
What is Darc?
World's most famous painting
What is the Mona Lisa?
After having been hired by a company, the period of time that an employee needs to exhaust before their benefits become effective.
What is the waiting period?
When a Plan Member's disability results directly or indirectly from a condition which existed on or before the date the employee's coverage began
What is a pre-existing condition?
When in doubt
What is F7 out?
The type of claim where we rely on the plan sponsor to submit all coverage and eligibility information.
What is Admin 2?
Martha and Thomas Wayne
Who are Batman's parents?
Period of time that needs to be exhausted before payment of benefits can begin.
What is the elimination period?
A plan member who does not enroll within the first 30 days of being employed at a new company
What is a late entrant?
The Chess System that houses the payment history and records of payments issued.
What is Chess J.
The system we use when Sun Life is requesting and paying for medical information
What is Opifiny?
Actor, comedian and singer whose real name is Eric Marlon Bishop
Who is Jamie Foxx?
The date that is established by asking the Dr what date they first saw the PM for the claimed condition
What is the first payment date?
What an employee needs to submit to confirm they are in good health if they are applying late for coverage.
What is evidence of insurability?
A 2-step process that involves the Chess G entry screen and the Ben/Sal/Pen screen
What is changing the date of disability?
The system that houses earnings and insurable information from plan sponsors that we must always check against the PSS.
What is Oasis?
The country with the longest coastline in the world
What is Canada?