Cerner Support
Embedded in Cerner: has job aids and new changes coming up
eCoach
Type of messages that you don't use Diagnotes/Backline for
Non-Work Appropriate messages
In-bed conveyor belts to move patients (EVERYWHERE except ED stretchers and IUC beds)
Hercules
Intentional/Purposeful rounding
World-Wide Competition
Olympics
Embedded in Cerner: 24/7 Cerner Help!!!
Live Help Now
You cannot receive these through the app
Provider Orders
Used on patents with decreased bed mobility or in an ED stretcher 8+ hours.
Waffle Mattress
Evidence-based way to pass patient information
Bedside-Shift Report
Considered the most celebrated holiday in the world
New Year's Day!
Virtual events hosted every quarter by our Cerner Clinical Informatics Nurse!
Cerner Optimization Sessions
Communication framework to utilize when speaking with provider
SBAR
One-time use, available for any patient in the hospital
Waffle Mattress
IUH is this- meaning you are safe to report errors/issues
Just Culture
Biggest single-day sporting event in the world
Indy 500!!
Cerner help in person: place a ticket and type “Cerner coaching”
Cerner Coaching
Providers do not want to see these after the messaging need is met
extraneous messaging
Done whenever the sheet is soiled
Change the sheet
If your patient needed this to the bathroom, they need this after use
Help to ambulate
The second most visited personal home in the US
Elvis' (Graceland)
Web-Based Learning assignment platform
Oracle Learn Module
Most common complaint from providers that is missing from the communication
Recommendation
Ongoing battle between these 2 bed items
Hercules vs Waffle
Done within 1 hour of admission
Heath to Toe assessment
Benjamin Franklin was famous for this (not often considered)
The Revolutionary War