Salesforce
The activation code for phone # (432) 288-0150
what is 8Y7M3Q
Email address that customer would send in pictures/compliments on customer service/documents
I would find the customers wifi ssid network name where? Where would i be able to find the password?
Under hardware & by clicking on the hub. It will be listed under customer ssid. You would be able to find the password under customer portal, devices, hub, network settings
If I place an order for a customer, the order will ship the same day if I place the order before what time?
What is 2pm EST
TRUE or FALSE: A customer can pay their monthly bill by sending in a check
What is FALSE
The tracking # for order #1025036
What is 608517569621
The place you would find emails that are sent in from customers.
What is technical support box.
The monitoring passcode for the user with the email address of mconley683@gmail.com is
1208
What is $10
When was this customers first bill paid? How much was it? Was there any payment plans set up previously? 1581146331
3/1/22 for $38.65. no previous payment plans set up.
The date that this account 2124088100 was scheduled for cancellation
11/15/22
The different types of cameras that we alongside the Blue by ADT system
In AP which tab would I find a customer's keypad listed?
What is the HARDWARE TAB
The discount code we would use to waive the cost of sticky tape, spacers, yard signs & window stickers
what is courtesy
what day was the partial past due captured on and for how much?
11/8/22 & $24.37
The dates that the credits were applied to IAN 52694970 are
9/27/22 & 10/28/22
The 3 different types of sensors we offer with the v4 Blue By ADT system
Flood & Temperature Sensor, Motion Sensor, Door & window sensor
Abort window time is
a false-alarm-prevention standard that gives a user 30 seconds before the alarm is sent to the central monitoring station, giving the user a little longer to disarm the system in case the alarm was in error. You can set the alarm to trigger immediately, or choose a different time frame of either 15 seconds, 30 seconds, or 45 seconds.
What is white, pearl grey, graphite
Is this account past due? If so, by how much? When will the account cancel itself out, if it is past due if not payments are made prior?
Yes, $115.95, account is 84 days past due so it will cancel itself out if no payments are made in the next 6 days
The date & amount this customer was refunded Account #
1036108-0000000000-VINZANT
What is 10/28/22 for $32.24
The accessories that we offer for the outdoor cameras are
What is battery pack, extender, solar panel, always on bracket
System Swinger Shutdown is
what is a false-alarm-prevention tool that stops alarms from continually triggering for a specific sensor if multiple alarms have been tripped within a 5-minute window. The default number of times a sensor can trip is 2 before swinger shutdown takes effect.
Overnight shipping costs how much?
what is $49.99
list the payment plan options you can offer a past due customer (There are 3)
What are 1. Pay full amount 2. 2- or 3-month plan and 3. A partial payment schedule starting today with a minimum of $10.