Sales Process
Company Leadership
Blue Compass
Customer
RV Knowledge
100

List Steps 1-3

Step #1 Provide Warm Blue Compass Warm Welcome!

Step #2 Initiate the "Discovery"

Step #3 "Explore" RV Complete

100

Who is your GM

Anthony Laizure

100

How many service bays does Blue Compass have?

Over 1,000

100

How many Dealerships Does the average customer visit?

1.3

100

What are the 2 Geneva Engines?

Ford 7.3L V8

Chevy 6.6L V8

200

List Steps 4-6

Step #4 "Navigate" Features & Benefits

Step #5 "Guide" to Close

Step #6 "Reach "Destination" Finance

200

Who is your CEO

Jon Ferrando

200

How Many Stores are in the Blue Compass Family?

Over 100

200

What was the average customer decision time during Covid?

10 Days

200

What was the first RV line Produced by Grand Design?

The Solitude

300

What are the terms when Financing?

Under 50k 12-15 years 

Over 50k 15-20 Years

300

Who is your Regional Finance Manager

Broc Lobster

300

When Was Blue Compass/RV Retailer Started?

Summer 2018

300

What is the current average decision time?

60-90 Days

300

What Grand Design has the lowest "Hitch Weight" and how much?

AIM 15RB 

378 pounds

400

What are at least 3 of the 6 benefits of RV Complete?

#1  24/7 Roadside Assistance

#2 24/7 Tech hotline Assistance

#3 14 Free Nights at Thousand Trails

#4 Lockout Assistance 

#5 Paintless Dent Repair

#6 Windshield Repair

400

Who is your Market Vice President?

TJ Paulin

400

What Color is the Yellow in the Blue Compass Logo?

Maize Michigan Yellow 

400

What experience should we provide the customer upon delivery day?

Blue Carpet Experience!!

400

What is the load rating on a Cooper H Rated Tire?

4,805 Pounds

500

What are the elements of the Blue Compass Logo

The Sun

The Sky

The Road

The Compass

500

Who is your North East Region Senior President?

Mark Strollo

500

Why will Blue Compass be the greatest RV company the World has ever seen?

We will create life long memories for our customers.

500

What are the amounts a customer needs to put down for a deposit? 

On Lot $500

Under 50K $1000

Over 50K $2500

Over 100k $5000

500

How much does the Solitude "Independent Suspension" upgrade cost the customer?

ONLY $11,695!! What a Deal!!!!

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