Motivation theories
List the 4 drives stated in Lawrence and Nohria's theory.
Drive to bond, drive to defend, drive to comprehend(learn), drive to acquire
What is another term for career advancement?
Promotion
define on the job training
training that happens at the work place
Who is in charge of a performance appraisal?
Manager/boss
Name all business types
Sole trader, Partnership, Public listed, Private listed, Government Business enterprise (GBE), Social enterprise
Physiological, safety and security, social, self-esteem and self-actualisation
what are 2 disadvantages of a sanction?
Any 2:
Can create a negative work environment over a long time
can cause resentment from employees
increase employee turnover
does not work over a long period of time
What is off the job training, include atleast 2 examples.
Training that happens away from the work place such as a classroom or an online portal.
What is the typical time between a performance appraisal?
6-12 months
List 3 business objectives
Any 3:
To make a profit, to increase market share, to improve efficiency, to improve effectiveness, to fulfill a market/social need or to meet a shareholder expectation.
What theory is in a sequential order?
Maslow's hierarchy of needs
Is career advancement a financial or non-financial motivator?
It is both a financial and non-financial motivator
define training
the process of improving an employee's skills and knowledge so that they can perform their job more effectively and efficiently.
Any 4:
Self, employees, manager, customers or stakeholders
List 4 stakeholders
Any 4:
Owners, managers, employees, customers, suppliers, community.
List the 5 goals stated in Locke and Latham's motivational theory
Feedback, commitment, task complexity, challenge, clarity
What drive in Lawrence and Nohria's theory link to training?
the drive to comprehend
List 2 reasons that employees need training.
Implementing new processes/technology
changes to policy
new safety requirements
employees undertaking new roles
List the 4 different performance management strategies
Management by objectives, performance appraisal, self evaluation and employee observation.
What is the consultative management style?
Manager seeks feedback from employees in order to make informed decisions.
What in Maslow's hierarchy of needs links with the drive to comprehend?
Self-actualisation
define support
where employees are provided with resources needed to perform their role more efficiently and effectively.
distinguish between training and development
training is working on skills in the present whereas development works on skills for the future.
List 5 management objectives in the MBO cycle.
set business objectives, set & align employee objectives, monitor performance, provide feedback, employee reward or recognition.
managing, training, hiring, terminating, resolving conflicts, motivating employees, managing performance.