Infection Control
Patient Rights
Survey Etiquette
Patient Care
Medication Management
100
Hands that are visibly soiled or after using the rest room must be cleaned with this
What is soap and water
100
This multidisciplinary committee is called when there is a conflict in patient care or an ethical question surrounding that care.
What is the Ethics Committee
100
Argue
What is something you never do with surveyors
100
Name and Date of birth
What are the identifiers we use at BMC
100
Tallman/Shortman lettering GLUCAgon/GLUCAphage
What are ways BMC identifies look a like-sound a like medications
200
Must be short and clean, artifical not allowed in patient care areas
What is finger nails
200
This person is designated by a patient to make medical decisions for them if they are unable to make decisions themselves.
What is a Health Care Proxy
200
Hospital name tag
What is the form of identification you are required to wear at all times ( above the waist)
200
When least restrictive measures are ineffective protecting the safety of patients
What is we use restraints
200
Insulin Hypertonic saline ( conc. greater than 9%) Heparin
What are examples of high alert medications
300
Involves covering your mouth and nose when you cough or sneeze
What is respiratory etiquette
300
The process by which patients must be informed so that they may fully particpate in their care. It is a converstion between the patient and their provider.
What is Informed Consent
300
Ask for clarification
What is what you do if you do not understand the surveyors question. Always be truthful!
300
Begins on admission and involves continual assessment for potential needs after discharge
What is Discharge Planning.
300
RL-6
How adverse drug reactions are reported
400
PPE is an abbreviation for this
What is personal protective equipment
400
Tele-Interpretive Services
What is how you communicate with non-English speaking patients. Be sure you document the use in the patient's record.
400
Always or should
What are words not to use when answering a question. These raise red flags. Better to say our practice is...
400
Reading, Hearing, Hands on demonstration
What are ways patients learn. Document teaching in UNITY in Patient Education navigator.
400
Require two nurses to verify drug before administration
What is a high risk medication
500
Gown---mask---goggles---gloves
What is the correct order to don PPE
500
Patient Representative Services Department of Health The Joint Commission
What is resources available to patients and families with complaints
500
Use Team work
What we do when our co-worker is being interviewed. Feel free to add any relevant information you might have.
500
Cover patients during transport Knocking on doors before entering Discussing care only with staff that need to know Close/minimize computer screens
What are ways we protect patient privacy
500
In an emergency When the resulting delay would harm the patient When a physician is present and controls the administration of the medication
What are situations where medications maybe administered prior to a pharmacy review
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