Admission
Registrar
Financial Aid
Bursar
Wildcard
200

Name all the applications BMCC offers for admission

What are Undergraduate: Freshman & Transfer, Non-Degree, Readmit, Second Degree?

200

This online platform helps CUNY students request their unofficial transcripts directly from their college.

What is CUNYfirst?

200

If a student fails to meet GPA or constantly receives unacceptable grades requirements at BMCC, what will they need to complete?

What is a SAP Appeal Form?

200

Name a form processed by the Bursar Office for tax purposes. 

What is the 1098 form?

200

The CCR website has a specific session where agents can obtain a collection agency contact reference.  

What is Call Center Support?

400

What type of application should a student submit if they have previously attended BMCC and want to return?  

 What is a Readmit application?

400

This service is used by multiple institutions worldwide for transcript requests and delivery.

What is Parchment?

400

If a student needs to apply for a loan at BMCC, they can access instructions under this name.  

What is "Request a Federal Direct Loan"?

400

"This is the company that handles payment plans for students at BMCC."  

What is Nelnet?

400

If a Call Center Agent refers a student to call the Panther Station number, what will happen?

What is redirecting the call to another agent?

600

What application should a student submit if they already have a degree and want to pursue another one at BMCC? 

What is a Second Degree application?

600

This document officially confirms a student's registration status at their institution.

What is Enrollment Verification?

600

This type of aid does not need to be repaid and is awarded based on financial need.

Answer: What is a grant?

600

 "This is the resource that provides information on how much BMCC charges per credit."


  What is Tuition and Fees?

600

If an agent forgets what to say while helping a caller in line, they can refer to this section on CCR to follow the call flow.  

What is the Quality Corner Session?

800

What is something that all applicants pursuing a degree will need when applying to BMCC? 

What are Transcripts?

800

This form at BMCC allows students to adjust their tuition rates to qualify for in-city tuition.

 Answer: What is the residency form?

800

If a student becomes unemployed and receives a notice stating that they will not be receiving financial aid, they should submit this request to have their financial situation reevaluated.

Answer: What is an Income Adjustment?

800

Name an action taken by the Bursar Office to enforce financial obligations.

What is Placing Holds?

800

These programs at BMCC are designed to help students complete their degrees faster and graduate on time.  (HINT name 3)

What are Accelerated Study in Associate Programs (ASAP), Degree Under Three, and Out in Two?

1000

What educational qualifications are required for all applicants be eligible to apply to BMCC?

What is a complete High School diploma or High School Equivalency?

1000

This online document provides detailed instructions for students on how to create and modify their class schedules.


What is the - How to instructions for students



1000

If a student cannot use their parent's financial information due to severe circumstances, they must go through this process with the financial aid office to be considered independent.  

 What is a Dependency Override?

1000

"This is the form a student who has lived in New York State for six month must submit to qualify for lower tuition rates."


What is the B-81 form?

1000

This office at BMCC is responsible for handling residency forms, refunds and vouchers.

What is the Bursar Office?

M
e
n
u