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100
If you are both good with the task and good with people, you might have a high level of what kind of management skills? professional and personal, conceptual and human, task and human, or task and conceptual
What is task and human?
100
Kaizen, a contemporary Japanese business management term, is associated with: maximizing profits. lowering costs, continuous improvement, or classical management.
What is continuous improvement?
100
When a person carries out his or her work duties “because” of “the duty,” they are practicing the ethical theory of behavior called: compliance, social, non consequential, or contributory.
What is non-consequential?
100
Which of the following management skills requires the most mental effort and thought? human, conceptual, technical, or mechanical
What is conceptual?
100
___________ is the obligatory action of employees and organizations to protect, benefit, and avoid harm to others. What is this action called? Public and social reclamation, Social responsibility, Public initiation, or Private concern
What is social responsibility?
200
Quality management or TQM is often referred to as: standard time, span of management, division of labor, or continuous improvement.
What is continuous improvement?
200
Technological skills are most essential at the __________ level of management. first-line, middle, top, or both first-line and middle
What is first-line?
200
Reengineering is also known as: process innovation, internal business improvement, business process redesign, or all of these are correct.
What is all are correct?
200
Today, the collective pressures of society demand that businesses: turn a profit, pay substantial stock dividends, solve many societal problems, or disregard private interest groups.
What is solve many societal problems?
200
Which of the following describes the role in which the manager is responsible for determining who in the work unit gets the resources, and how much each person gets? cashier, controller, resource allocator, or budget specialist
What is resource allocator?
300
One phrase that captures the essence of contingency theory is: alls well that ends well, it all depends, mite makes right, or speak softly and carry a big stick
What is it all depends?
300
__________ principles judge the ethics of a particular situation by the consequences of that action. What is this know as? Consistent, Contingent, Commitment, or Consequential
What is consequential?
300
Which of the following describes the role in which the manager is building contacts through which to gather information? leadership role, spokesperson or representative role, negotiator role, or liaison role
What is liasion role?
300
Management options, variables, and situations characterized the __________ school. classical science, or contingency, systems, or quantitative
What is contingency?
300
The management theory that originated during England’s Industrial Revolution, and is defined as a theory that focused on finding the one best way to perform and manage tasks is the: behavioral school, classical management theory, quantitative school, or systems theory.
What is classical management theory?
400
Ethics, a branch of philosophy, is primarily concerned with human ________ and __________. wealth, fame; ideas, history; possessions, religion; or values, conduct
What is values; conduct?
400
Managers must attempt to ________the diverse and contradictory demands of our complex society. balance, compromise, water down, or maximize
What is balance?
400
Three interpersonal management roles are figurehead, leader, and what? negotiator, monitor, disseminator, or liasion
What is liasion?
400
The information role that constantly scans the environment is: monitor, disseminator, externalist, or spokesperson
What is monitor?
400
Middle managers: plan primarily for the short term, determine long-term human resource needs, plan for the entire organization, or develop objectives to implement top-management goals.
What is develop objectives to implement?
500
The title, Father of Scientific Management, is often attributed to ___________. Frederick Taylor, Frank Gilbreth, Henry Metcalf, or Henry Gantt
Who is Frederick Taylor?
500
The flow of information and how organizations should efficiently be operated was emphasized by the school of thought. classical administrative, systems, behavioral, or contingency
What is classical administrative?
500
__________ used time and motion studies to analyze workers’ activities and remove unnecessary movements and causes of fatigue. Abraham Maslow, Henry Ford, Elton Mayo, Frederick W. Taylor.
Who is Frederick W. Taylor?
500
Core values and beliefs that act as a guide when individuals formulate courses of action are called: business ethics, morality, individual conduct, ethical conduct.
What is morality?
500
A personal moral code of ethical values with associated attitudes include the following except: religious beliefs and training, work inexperience, educational background, or political and economic philosophy.
What is work inexperience?
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