Chapters 1-3
This form of nonverbal communication concerns how we use personal space to communicate.
What is proxemics?
This is considered the richest medium because of the number and variety of nonverbal cues that may be communicated.
What is Face-to-Face?
When evaluating research sources, this word refers to whether the author is objective and presenting more than one side of an issue.
What is Bias?
This type of nonverbal behavior replaces someone's verbal message.
What is Substituting?
These statement types are typically better received than me-centered statements.
What is People-centered?
Someone operating by this message design logic seeks to create and negotiate roles and situations through their communication.
What is rhetorical?
This characteristic refers to whether co-communicators are sending messages at different times.
What is Asynchronous?
This message organization is best used when the audience disagrees with a proposal.
What is Indirect?
Hand gestures, facial expressions, and eye contact are examples of this type of nonverbal communication.
What is Kinesics?
In this sentence structure, the subject of the sentence is the doer of the action.
What is Active?
SAID is an acronym that helps us ensure our communication is this element of SPACE.
What is People-centered?
These media are best for creating a permanent record.
What is Written?
This message structure is the least persuasive way to deliver an argument.
What is a Two-sided Nonrefutational Argument?
These behaviors are viewed as better indicators of listening than behaviors like eye contact and body posture.
What are Verbal Behaviors of Good Listeners?
The use of italics, underlining, or bold font are examples of this type of nonverbal cue in written communication.
What is Paravocalics?
This communication model helps us ensure our communication is ethical.
What is the Principle of Veracity?
When we do this, our brains switch from storing and remembering information to completing rote, repetitive tasks.
What is Multitasking?
This part of a message states the instrumental goal of a communication.
What is the Claim?
To format slides appropriately, apply this number-based guideline for slide design.
What is the 6x6 Rule?
This sentence structure should be avoided to achieve a concise business writing style.
What is a Compound-Complex Sentence?
Of the four workplace communicative flows, this one involves how we learn about and find our fit in the organization.
What is Membership Negotiation?
The length of messages delivered via these media should be one screen.
What is text or email?
What are Grounds?
"Perceiving, interpreting, evaluating, and responding to messages" is typically thought of as this.
What is Active Listening?
When editing a document, apply this framework to streamline your writing.
What is the Paramedic Method?