Management 101
(Ch. 1)
O Pioneers (Ch. 1 History Module)
Going Global
(Ch. 3)
Decisions
(Ch. 4)
Environment
(Ch.2)
100
This term refers to a deliberate arrangement of people brought together to accomplish some specific purpose.
What is an organization?
100
In his book The Wealth of Nations, Adam Smith argued the economic benefits of this term referring to the breakdown of jobs into narrow repetitive tasks.
What is division of labor (or job specialization)?
100
A typical first step for organizations that want to get into a global market is to pursue this approach, which means purchasing materials or labor from around the world wherever it is cheapest.
What is global sourcing (or global outsourcing)?
100
This form of conformity occurs when individuals in a group withhold minority or unpopular views in order to appear to be in agreement.
What is groupthink?
100
The shared values, principles, traditions, and ways of doing things that influence the way organizational members act.
What is organizational culture?
200
This term refers to doing things right and getting the most output from the least amount of inputs.
What is efficiency?
200
This man is known for developing a hierarchy of five needs, a well-known theory of employee motivation.
Who is Abraham Maslow?
200
This term, represented by the letters MNC, refers to any type of international company that maintains operations in multiple countries.
What is Multinational Corporation?
200
A problem that is straightforward, familiar, and easily defined.
What is a structured problem?
200
Factors, forces, situations, and events outside the organization that affect its performance.
What is the external environment?
300
These people work directly on a job or task and have no responsibility for overseeing the work of others.
Who are nonmanagerial employees?
300
This management pioneer is known for identifying 14 fundamental or universal principles of management practice.
Who is Henri Fayol?
300
A structural arrangement for global organizations that eliminates artificial geographical boundaries.
What is a Transnational (borderless) organization?
300
A rule of thumb or shortcut used to simplify decision-making.
What is a heuristic?
300
Any constituencies in an organization’s environment that are affected by that organization’s decisions and actions.
Who are stakeholders?
400
These individuals responsible for directing the day-to-day activities of those under them are also called supervisors.
Who are first-line managers?
400
This man’s work on scheduling charts was the foundation for today’s project management.
Who is Henry Gantt?
400
This fourth of Hofstede’s 5 Dimensions of National Culture assesses the degree to which people in a country prefer structured over unstructured situations and whether people are willing to take risks.
What is uncertainty avoidance?
400
This error occurs takes place when decision-makers incorrectly fixate on past expenditures of time, money, or effort in assessing choices rather than on future consequences.
What is the sunk cost error?
400
This view of management proposes that managers are directly responsible for an organization’s success or failure.
What is the omnipotent view of management?
500
The Four Functions Approach to management includes Planning, Organizing, Leading, and this term.
What is controlling?
500
These early proponents of time and motion studies were parents of a large family described in the book Cheaper by the Dozen.
Who are Frank and Lillian Gillbreth?
500
This type of MNC decentralizes management and other decisions to the local country where it’s doing business.
What is a Multidomestic Corporation?
500
Herbert A. Simon won a Nobel Prize in economics for his work which showed managers faced with too many choices accept solutions that are “just good enough,” also known by this term.
What is satisficing?
500
This view of management holds that much of an organization’s success or failure is due to external forces outside managers’ control.
What is the symbolic view of management?
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