Approach-able
(Ch. 1 History)
Gen What?
(Ch. 2 & 3)
Do the Right Thing
(Ch. 3)
Master Planning
(Ch. 5)
Wild Card
(In-class Discussion)
100
This approach to management evolved from mathematical and statistical solutions developed for military problems during World War II.
What is the quantitative approach to management?
100
This youngest identified age group is diverse and huge, representing 25.9 percent of the U.S. population.
What is Gen Z?
100
A business firm’s intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society is referred to by the initials “CSR” which stand for this.
What is Corporate Social Responsibility?
100
A statement of an organization’s purpose.
What is a mission?
100
In the book Great By Choice, Jim Collins attributes this behavior of explorer Roald Amundson - a disciplined commitment to traveling the same distance each day - to his success in reaching the South Pole in spite of adverse circumstances in 1911.
What is the 20-Mile March?
200
W. Edwards Deming developed this approach to management devoted to continual improvement and responsiveness to customer needs that was embraced by Japanese manufacturers after World War II.
What is total quality management?
200
This generation born between 1946 and 1964 has had a significant impact on American culture due to its large size.
Who are the Baby Boomers?
200
This term refers to a company’s ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies.
What is sustainability?
200
The major value-creating capabilities of the organization are known as these.
What are core competencies?
200
Neffinger and Kohut identified these two traits held by compelling leaders.
What are strength and warmth?
300
This approach to management views an organization as a system, which is a set of interrelated and interdependent parts arranged in a manner that produces a unified whole.
What is the systems approach?
300
This is another term for Gen Y – an age group typically considered to encompass those individuals born between 1978 and 1994.
Who are the Millennials?
300
This formal document states an organization’s primary values and the ethical rules it expects managers and nonmanagerial employees to follow.
What is a code of ethics?
300
Something that sets an organization apart and gives it a distinctive edge
What is a competitive advantage?
300
Geert Hofstede said that this is the collective programming of the mind which distinguishes the members of one group from another.
What is culture?
400
Frederick Winslow Taylor is known as the father of this approach that uses the scientific method to define the one best way for a job to be done.
What is scientific management?
400
This term is commonly used to describe those individuals born between 1965 and 1977, one of the smaller age cohorts.
What is Gen X?
400
This term describes a manager with a narrow focus who sees things only through their own eyes and from their own perspective.
What is parochialism?
400
Plans that specify the details of how the overall goals are to be achieved.
What are tactical plans?
400
Malcolm Gladwell's book "Outliers" presents research that found a higher index of this cultural dimension is correlated to a higher incidence of plane crashes in a country.
What is Power Distance?
500
These experiments measuring the effects of various lighting levels on worker productivity at an Illinois Electric Company proved to be the most important contribution to the behavioral approach to management.
What are the Hawthorne Studies?
500
These characteristics of a population used for purposes of social studies can have a significant impact on how managers manage.
What are demographics?
500
In today’s economy, many organizations have responded by shifting away from traditional full-time jobs toward this type of workforce made up of part-time, temporary, and contract workers who are available for hire on an as-needed basis.
What is contingent workforce?
500
This type of strategy describes an organization that competes in a narrow segment or niche with either a cost focus or a differentiation focus.
What is a focus strategy?
500
Educational researcher Ruby Payne proposed that hidden cultural rules related to these groups affect an individual’s behavior at work or school.
What are social classes?
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