There are common skills needed by all frontline workers in any manufacturing subindustry. One skill needed by all frontline workers is how to
a.read and follow health and safety policies.
b.operate a welding torch.
c.correctly install electrical wiring.
d.record and file shipping orders.
a.read and follow health and safety policies.
Skill standards developed by the MSSC describe the knowledge, skills, and performance needed for success in the workplace. To identify and develop these standards, MSSC worked with more than
a.2,000 frontline workers and supervisors.
b.4,000 frontline workers and supervisors.
c.2,000 professional societies and trade associations.
d.4,000 professional societies and trade associations.
b.4,000 frontline workers and supervisors.
Safety color codes are used to communicate safety color information in the workplace. The color red is used to identify
a.hazardous equipment.
b.out-of-order signs.
c.traffic flow.
d.exit signs.
d.
exit signs.
Workers cannot work with hazardous materials without proper training. A hazardous material is a substance that poses danger to
a.plant facilities.
b.human health.
c.the environment.
d.both b and c.
d.
both b and c.
The terms production process and manufacturing process have slightly different meanings. Receiving materials at a warehouse is part of
a.the production process only.
b.the manufacturing process only.
c.both the production and manufacturing processes.
d.neither the production nor the manufacturing processes.
d.
neither the production nor the manufacturing processes.
Manufacturing firms have a significant impact on the U.S. economy. The number of people directly employed in manufacturing is about
a.1 million.
b.6 million.
c.14 million.
d.20 million.
c.14 million.
A standard operating procedure (SOP) provides information for frontline workers. An SOP contains
a.manufacturing instructions.
b.safety information.
c.equipment maintenance details.
d.all of the above.
d.
all of the above.
The Hazardous Material Identification System rates health, flammability, and physical hazard categories. On such a scale, a high level of danger is indicated by
a.the number 4.
b.the number 6.
c.the number 8.
d.the number 10.
a.
the number 4.
Any process involving the use of a torch is called hot work. OSHA recommends that hot work be done in special areas where there are no flammable or combustible materials. If these materials are present, the permit requires that hot work be done
a.at least 35 feet away from them.
b.at least 50 feet away from them.
c.at least 60 feet away from them.
d.at least 75 feet away from them.
a.
at least 35 feet away from them.
Manufacturing processes have changed due to advances in technology. Continuous production now allows
a.production of large volumes of standardized goods.
b.variations in the style of a product without shutting down.
c.production of smaller quantities of standardized goods.
d.different products to be produced simultaneously.
b.
variations in the style of a product without shutting down.
In the early 1900s, automobile manufacturers developed a manufacturing process based on each person repeatedly performing a single task. This technique is called
a.continuous production.
b.custom production.
c.mass production.
d.assembly-line production.
d.assembly-line production.
Ongoing training is an important part of high-performance manufacturing. Frontline workers need training primarily to
a.correct bad work habits.
b.comply with government regulations.
c.reduce the number of employees needed.
d.learn new skills as the workplace changes.
d.
learn new skills as the workplace changes.
In areas where there could be flammable vapors, sparks present a fire hazard. Under these conditions, workers should use
a.stainless steel tools.
b.any metal tools.
c.bronze or plastic tools.
d.flame-resistant tools.
c.
bronze or plastic tools.
Most production plants use a lockout/tagout procedure. The purpose of lockout/tagout is to
a.keep unauthorized personnel away from the work site.
b.prevent machines from starting or releasing energy.
c.reduce the risk of fire during maintenance.
d.all of the above.
b.
prevent machines from starting or releasing energy.
Production is divided into different categories based on how products are manufactured. The category called discrete manufacturing is also known as
a.continuous manufacturing.
b.intermittent manufacturing.
c.parts manufacturing.
d.process manufacturing.
c.
parts manufacturing.
The expanding global economy has increased competition for manufacturers. One of the contributing factors to this increase in global competition is improvements in
a.international tariffs.
b.larger manufacturing facilities.
c.communication and shipping technologies.
d.none of the above.
c.
communication and shipping technologies.
Many manufacturing processes include quality inspections throughout production. An independent inspection to compare quality performance with the quality standard is a quality
a.audit.
b.control.
c.assessment.
d.assurance.
a.
audit.
Reporting safety issues to a safety representative or employer is an important step in keeping the workplace safe. The exact process for reporting safety issues is defined by
a.OSHA regulations.
b.company policy.
c.the shift supervisor.
d.all of the above.
b.
company policy.
Custom manufacturing allows the manufacturer to design a product to very specific customer needs. The disadvantage of custom manufacturing is that, compared to other types of manufacturing, it
a.is only applicable to large products.
b.tends to be slow and expensive.
c.is not useful for small volume manufacturing.
d.can only be used for process manufacturing.
b.
tends to be slow and expensive.
Depending on the procedures specified in the company safety manual, some small spills can be cleaned up by any trained worker. An emergency response team must be called for any spill that involves a
a.strong acid.
b.compressed gas.
c.radiation leak.
d.flammable liquid.
c.
radiation leak.
Manufacturing techniques have evolved in response to competitive business demands. The forces that led to the development of high-performance manufacturing include
a.higher prices and sources for raw materials.
b.business challenges and advances in technology.
c.new markets and slower assembly lines.
d.higher wages and increased training.
b.business challenges and advances in technology.
In order to stay on track, teams should develop SMART goals. These are goals that are
a.general guidelines for the team’s activities.
b.detailed descriptions of each member’s activities.
c.clear, concise statements of what the team is working to achieve.
d.a management directive to the team.
c.
clear, concise statements of what the team is working to achieve.
A specification is a detailed description of the acceptable limits allowed for different aspects of a product or process. The specifications represent
a.a general goal the company should aim for.
b.the needs of real customers.
c.complications in the production process.
d.the minimum safety standards.
b.
the needs of real customers.
One tool for improving the performance of a company is a training needs assessment. The purpose of a training needs assessment is to
a.provide training to workers who are using new equipment and processes.
b.identify gaps between what is supposed to happen and what actually happens.
c.fulfill the requirements of a quality plan.
d.document the training provided to workers.
b.
identify gaps between what is supposed to happen and what actually happens.
Many manufacturers use the “Hierarchy of Health and Safety Controls” to ensure a safe workplace. In this hierarchy, the last level of control is
a.engineering systems.
b.standard safety procedures.
c.personal protective equipment.
d.warning systems.
c.
personal protective equipment.