Being BMO
BMO's (blank) is to be the bank that defines a great customer experience.
What is our Vision
BMO unites with this organization during the Employee Giving Campaign
What is United Way
A website US Customers can use to upload documents, check status’ on loan applications
What is Blend
A major digitalization milestone in the Canadian branches regarding signatures to save time and resources
What is eSignatures
The three building blocks of the BMO brand
What is Human, Intuitive and One Bank
BMO employees are invited to take this survey every year, to help upper management change and improve processes
What is BMO Pulse
BMO Harris has simplified PIN resets for U.S. customers. This will be the new PIN number when employees reset the PIN at the branch.
What is Year of Birth
Saves customers time when depositing checks from wherever they are
What is Mobile Check Deposits
This recognition program is an easy way for BMO employees to recognize each other in a few simple “clicks”
What is BMO Beam
46,000 employees partner together for what purpose, cross-business, cross-border, cross-channels
What is helping customers
BMO Harris customers will soon be able to view their credit cards and deposit accounts under
What is BMO Digital Banking
A tool employees can leverage to share desktop, images and chat
What is Skype
Listen without judging is an example of _____
What is Empathy
Take ownership and follow through on your commitment.
What is 'Make it your problem'
BMO Harris is simplifying the way employees are being coached. What system is used to coach and document observations for retail employees
What is Salesforce
BMO Harris has invested this much in technology for the next five years
What is $80 million