ZROA
Returns
BMS Finance
Changes
State Fund
100

This is placed on a ZROA while we wait for the return to invoice

What is 17-hold?

100
A warranty return utilizes this item reason code

What is Warranty Defect Branch/DC Scrap (WDS)?

100

Update PO on summary bill 

What is aligned collector or bms_sme email?

100

Documenting BMS T1 program updates (subsidy increase, PO update, location update, etc)

What is Jira?

100

Live production account number

What is 888278359?

200

During a return, what is the material line for ZROA with an UNRECCCd ZPOA

What is UNRECCC?

200

Notating return is being taken to branch 732

What is backorder notes?

200

Update billing recipient for a summary bill 

What is summary bill team?

200

Approval for individual subsidy increase

What is written admin or AM approval?

200

Post order transaction emails

What is safetysupport@scif.com and SHSSafetyIncentiveProgram@scif.com?

300

A cash ZPOA needs this as the material line on the ZROA

What is BMEMRCK?

300

This reason code is used when orders are returned to the DC due to being undeliverable

What is NP1 (Re-Sellable Product)?

300

Rejected summary bill, requesting all open invoices, and payment history 

What is aligned collector or financial services email?

300

Override style approval

What is written admin or AM approval?

300

Product requested outside of catalog or subsidy (grant) has expired 

What is State Fund contact info?

400

Return is on the rejected returns list from OOM

What is reject the ZROA?

400

Sole is peeling off boot. Invoice is within 30 days

What is return with WDS (warranty defect branch scrap)?

400

Tax shows on a summary bill. Requestor states they don't pay tax

What is confirm tax exemption status with sales tax team?

400

PO update on acct or summary bill

What is admin, AP dept, AM, OSRs and Grainger collection's dept?

400

Subsidy restored from State Fund return

What is once tracking shows movement or return shows completed?

500

The auto generated ZROA from a POS return can be found utilizing this number

What is the Source Number?

500

Order shows no movement for 2 business days

What is provide CEDD and tracking number?

500

This team assists with clearing summary bills with matching amounts

What is BMS Payments email?

500

Permanent program change, safety requirement changes, and subsidy increase

What is written admin approval or AM with admin's name?

500

Email received from Dispos advising delivery refused due to damage

What is contact policyholder for FOC or credit?

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