Intro to Evolve & Monarch for BOAs
What is the primary purpose of the Introduction to Evolve for BOA course?
To explain key changes, BOA responsibilities, and the Evolve/OBE process
What is the primary purpose of an AR Invoice?
To serve as a formal request for payment to a customer
What is a receipt in Oracle Fusion?
A payment received from a customer
What is the primary purpose of the Manage Collections process?
To streamline the collection of outstanding receivables from customers
What is a Legacy Adjustment?
A correction made to a transaction within PeopleSoft prior to cutover
Which system is integrated after successful creation and activation of the CEC, Express Order, and Express Assignment?
Oracle Fusion
What determines whether a project invoice generates in Submitted or Released status?
The Parent Express Contract (PEC)
When does Fusion automatically apply a payment to an invoice?
When remittance information is complete and accurate
What is a Promise to Pay?
A record of a customer’s commitment to pay by a specified date
How are bill rate adjustments for external employees handled?
Automatically updated after a Case is approved for automation
Which responsibility best describes the BOA’s primary role in the Monarch–Fusion process?
Ensuring invoices in Oracle Fusion are timely, accurate, and compliant
What status requires manual approval before an invoice can be sent to Accounts Receivable (AR)?
Submitted
What happens if the difference between the payment amount and invoice balance is $3 or less?
The difference is automatically written off
Who is responsible for updating the work status of delinquent customers in the Collections Workbench?
Collections Specialist
What is the correct way to adjust a Fixed Fee billing event in Oracle Fusion when an invoice has already generated?
Create a negative event to cancel the original and a second event with the correct amount
True or False: BOAs are primarily responsible for managing revenue events and revenue adjustments.
False
Which scenario causes an invoice to appear in the Unbilled Details Report?
The invoice is on hold due to missing requirements
Which form replaced the PeopleSoft Backup Request (BUR) form?
Receipt Application Form (RAF)
What happens after a customer’s Promise to Pay is not met by the committed date (plus the grace period)?
The promise status is updated to Broken
If a discount was not applied from the start date of a project, how is it handled differently for Services vs. Staffing?
Services run a negative event; Staffing writes off the difference
Which page in Oracle Fusion allows BOAs to find, review, return, cancel, verify, and approve project invoices before they are sent to the customer?
Manage Invoices (Project Invoices)
What is the BOA’s responsibility once a Unit Billing invoice is generated?
Release the invoice to Accounts Receivable (AR)
Which report should be used to identify unapplied and unidentified payments?
Receipt Status Report
True or False: The Collections Workbench allows collectors to view delinquent customers, manage activities, and track promises to pay.
True
Who is responsible for maintaining and updating Customer Specific Field (CSF) values after initial setup?
BOA