Leader Rounding On Employees
This question(s) allows you to harvest wins, share manage-ups and create a culture of recognition.
What is "what's working well? and who can I recognize?"
Are team leads going to begin logging-in to HuronRounding as the MANAGER?
YES--there will be a space added to the round for the team lead conducting the round to add their name.
What is The WHY.
To be the preferred regional healthcare partner for patients, providers, employees and payers, with access to innovative, efficient, top quality healthcare.
What is the Deaconess Vision.
This is what an organization calls the effect of disengaged staff leaving the organization..
What is Turnover?
When inquiring about equipment needs or inquiring about processes to fix, your entry into Huron Rounding populates this.
What is a stop light report.
This function allows you to assign an individual to follow up on a specific action/need.
What is "create/assign an issue."
How long should issues remain in the yellow column of the stoplight report?
What is as long as it takes to solve the issue, but the expected completion date should be listed to achieve greater accountability.
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What is the year Deaconess was founded.
Employees love to get these positive messages sent to their homes..
What are Thank You Notes.
This report serves as a visual representation and communication back to employees of the voices that were heard during rounding and what issues have been solved, are in the process of being solved or that can't be solved and why. It can also be used to trend issues over time.
What is the Stop Light Report
Creating an issue ultimately allows this report to be populated.
What is a Stop Light Report
How often should you produce / share /print and post a stoplight report?
What is at the same frequency of your rounds--either monthly, bi-monthly or quarterly.
Courtesy, Respect, Empathy, Dignity, Optimism
What is the Deaconess CREDO
Leaders can round on their staff in what locations?.
What is anywhere?
Leaders that have over 80 employees reporting directly to them should round at this frequency.
What is quarterly.
This HELP resource is available to you within the software, providing videos and screenshots of how to complete a task in HuronRounding.
What are the HOW-TO guides.
Where is the best place to post / share a stoplight report?
What is a department communication board, the breakroom, during huddles, during 1:1 LRE showing progress.
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What is the number of leaders invited to live the Deaconess Difference.
This pocket size device can be used to document a round on an employee?
What is your smart phone?
Leaders should round on employees for engagement. If you have less than 80 employees but more than 40, this is the frequency in which you should round on each employee.
What is every-other-month.
If locked out of HuronRounding, this button on the login page will send you an email with a link to log in.
What is the "forgot password" link.
Sharing your stoplight report with your one-up accomplishes what?
What is sharing your progress, detailing trends, aligning to employee engagement action planning so that your leader is aware of the great work you're doing to improve trust in leaders and employee engagement.
We put people at the center of everything we do, making a positive difference in the lives of our patients, families, employees and community.
What is the Deaconess Difference.
Most employees don't leave their organization. They leave their immediate___________.
What is direct supervisor/leader?