B Competencies
What does D.O.B stand for?
Date of Birth
What is a product?
Tangible item
What do we base our decisions on?
Our values and goals
What is post-secondary education?
College, University, or Trade School
How can you minimize new employee problems?
Read the handbook and ask questions
Physiological needs
One of the purposes of an employment test is to reduce turnover. T/F
True
What is one of the five influences on human relations in the work place?
Culture of organization, the job, management, work groups, and characteristics of the other workers
How many weeks in advance should you give a notice of leaving?
1-2 weeks
Your siblings information is one of the sections of an application form. T/F
False
What is an external customer
Customers whom services are delivered to
What is the golden rule?
"Treat others how you wish to be treated"
What kind of employment test measures your ability to learn?
Aptitude Test
A person that talks rapidly, uses hands and arms when they talk, operates on a first name basis; they share personal points of view dramatically and forcefully is what kind of communication style?
Emotive Communication Style
What is the last step of decision making?
Assume responsibility for the decision you made