PR Questions
CORONAVIRUS
Tips for Agents
Maximus explained
Misc
100

What PR explains potential long-term side effects of the vaccines?

PR 17785

100

CDC website for how to treat vaccine side effects, or when to go to the doctor:


cdc.gov/coronavirus/2019-ncov/vaccines/expect/after.html

100

What status should you NEVER be in as an agent? 

Available and Away

100
How long has Maximus been in business?

46 years, or since 1975

100
Scrabble is played by making this.
What is Words
200

What PR tells you that Covid-19 vaccines are safe and effective?

PR 17787

200

What PR would you use if you get a caller with a suspicious email about COVID-19?



PR 17922


200

What systems should you be logged into EVERYDAY?

Genesys, CRM, Maximus email, Paychex, and STC

200

Who is the CEO of Maximus?

Bruce L. Caswell

200
A player gets this many tiles while playing scrabble.
What is 7
300

What kind of COVID-19 vaccines should not be delayed because of testing for TB?


"mRNA vaccines" found in PR 17813


300

What 3 vaccines are available for COVID-19?

J & J, Pfizer, and Moderna

300
How many breaks do you get with Activus?

2 15 minute breaks

300

What is the name of the program you are doing for Maximus?

COVID 19 Vaccination Assistance Hotline

300
In the Middle there is this.
What is A Star
400
If a caller asks you which vaccine you think is better: Pfizer or Moderna - how would you handle this and what PR would you use?

Let them know that you are NOT authorized to give personal advice but give them information from PR 17852 that may help them make an informed decision. 

400

What tests are available when checking for COVID-19?

antibody tests and viral tests
400

What should you do if you come back from lunch more than 2 MINUTES late, AFTER you let your TEC know?

AX Support Form 2.0

400
The character who is named after licorice
What is Lord Licorice
400
You can not use what in this game.
What is Names
500

If you have a caller asking about a patient reporting side effects for V-Safe, what PR would you use to help her or where might you send her?

PR 17785 

500

Who should get tested for current infection?

Any one who has symptoms of COVID-19, MOST people who have had close contact w/ people or that have travelled, attended large social or mass gatherings, or being in crowded or poorly ventilated indoor settings.
500

According to the CDC and your new client - what should you do for as a new approach to cleaning at home?


Regular daily cleaning with any household cleaner that contains soap or detergent is enough to reduce germs on surfaces and decrease your risk of infection. 


500
The Grandmothers name is this.
What is Grandma Nut.
500
On each corner there is this.
What is Triple Word Score
M
e
n
u