KA Selection
My company is controlled by a trust. Can a Trust be a Reporting Company? If so, who would be listed as the beneficial owner?
Two KAs:
Are certain corporate entities, such as statutory trusts, business trusts, or foundations, reporting companies? (KA 1080)
Who are a reporting company’s beneficial owners when individuals own or control the company through a trust?(KA 1214)
Today I did that but got another error message saying that "Initial BOIR alread has been filed for the reporting company recorded in the initial BOIR filing." In short, I submitted the BOIR apparently successfully, but have been unable to obtain the transcript.
Technical Transfer
When I file my BO form online, who do I put as the "Company Applicant"?
What is ...Beneficial Ownership> Company Applicant> Determining Company Applicant
Case with email and phone number.
External system: Drupal
What is Non-RSS Script? (KA 1232)
(TRUE OR FALSE) You must say the Quality Assurance Disclaimer at the end of an Outbound Call.
FALSE
"How do I report a Company who owns 70% of the LLC as a beneficial Owner?"
Who does a reporting company report as a beneficial owner if a corporate entity owns or controls 25 percent or more of the ownership interests of the reporting company? (KA 1145)
Reason:
KA used:
Possible KA:
Case history:
Relevant Information:
Business Escalation
Are there businesses exempted from filing a BOI?
What is.. Beneficial Ownership> Reporting Company> Reporting Company Exemptions
Case with a voicemail and no email.
External system: Ivanti
What is RSS Script? (KA 1161)
(TRUE OR FALSE) Attaching the KA is a requirement for Quality Assurance Audits.
TRUE
"How can we file BOIRs for disregarded entities using their owner’s EIN, when the owner has also filed their BOIR?"
What type of tax identification number should be reported by a reporting company that is disregarded for U.S. tax purposes? (KA 1253)
"I am getting a message that i do not have authorization to get into this system????"
Ivanti Transfer
How do I access and print the transcript of my successful submission after the fact?
What is... Beneficial Ownership> Reporting Process> Initial Report
Customer wants to transfer or put someone else on the phone who has a question regarding beneficial ownership information.
"At this moment, I am only able to assist the person who submitted the case. If someone else you know has questions regarding beneficial ownership information, please have them submit a case at fincen.gov/contact."
Website for FinCEN Small Entity Compliance Guide
"I think we qualify as exempt as we are a real company operating with over 35 employees and revenues in excess of $5 million dollars annually. However, I work from inside of my house. Can you please confirm if we are exempt? If not, do we need to do anything?"
Two KAs:
Does a reporting company qualify for the large operating company exemption if it is run from a personal residence? (KA 1287)
How does a company report to FinCEN that the company is exempt? (KA 1121)
I'm interested in the streamline method of reporting as a third party.
Technical Transfer
I've tried unsuccessfully to submit both my drivers license and passport in PDF and JPG and JPEG formats. I'm out of options, so please help.
What is...Transfer> Beneficial Ownership- Technical> BO Technical Transfer
Customer asks to talk to someone that can answer their specific questions. (RSS Script)
"Unfortunately, (Customer Name), I do not have telephone transfer capabilities, however, I can send an email to my supervisor with your case # and information, and they will be in contact with you, would you like me to do that?"
The Corporate Transparency Act on a bipartisan basis. This law creates a new beneficial ownership information reporting requirement as part of the U.S. government’s efforts to make it harder for bad actors to hide or benefit from their ill-gotten gains through shell companies or other opaque ownership structures.
What is the Corporate Transparency Act?
I own 100% of my company and my wife works the register occasionally. Is she considered a Beneficial Owner?
[TWO KAs]
If one spouse has an ownership interest in a reporting company, is the other spouse also considered a beneficial owner if the reporting company is created or registered in a community property state? (KA 1291)
Am I a Beneficial Owner? (KA 1037)
The fields on the BOIR form do not let me input my information. Am I required to file? Please help.
Split Case.
Technical and Business.
"I have serious reservations about your system and protecting my information, PII. What assurances do you provide that data will only be accessed by vetting and necessary individuals. There appears to be no constraints like least privilege put on Elon Musk and his minions regarding access to sensitive data. As someone serving in voluntary position I find in addition to burdensome process, I now have to worry about random DOGE people access and downloading or transferring information for who knows what purpose!"
What is... Beneficial Ownership> General> Information Security
This script is used when an agent performs a courtesy call to inform the customer that their inquiry is with Tier 3 awaiting a resolution.
What is a Courtesy Call Script? (KA 1303)