Gabe
When does BofA Rewards launched?
May 27th, 2026
What tier is a Bank of America employee/Retirees routed to?
Preferred Honors.
What tier would an EBI client be routed to?
Preferred Plus
Which tiers includes the Fraud and id Monitoring benefit?
ALL Member, Preferred Plus, Preferred Honors and Premier
On the preferred plus tier how up to how many deposit accounts can i have for free?
Unlimited
Preferred Honors is eligible for Lifestyle benefits true or false?
True
From august through September the legacy 10% relationship credit card bonus for customize cash and travel rewards card will end true or false?
True
What auto loan discount is offered to ebI clients?
auto loan 0.25% discount
What is the starting credit card percent bonus for the Members Tier?
10%
What tier begins at $100,000 in total balances
Preferred plus
How long do clients have after their anniversary review before a downgrade takes effect?
3 Months after anniversary date
Who can benefit from enrolling to BofA rewards?
EVERYONE with a checking account.
What must a single-serve client (only CC, HL or Auto) do, to take advantage of the BofA rewards?
Must open a deposit account.
When will the credit card benefits be realigned?
Clients keep their existing credit card rewards bonus for at least 6 months. Anniversary reviews resume in November 2026 and after a 3-month grace period, each client’s credit card bonus rate will update to match their BofA Rewards tier
Who can benefit from enrolling to BofA rewards?
EVERYONE with a checking account.
When can the clients up tier?
1st 30 days of account opening Combined average balances evaluated daily.
What is the annual subscription credit amount for the preferred honors tier?
$96 annually
How can a client member waive the Monthly service fee on their accounts?
By meeting product- specific qualifiers.
How can clients enroll to BofA rewards?
Online, MB, In person, Customer service or ERICA.
How long is the grace period clients have when accounts are reviewed to upgrade or downgrade?
3 Months grace period.
For safety deposit benefits how long does the client have to be reevaluated?
Until their next yearly invoice date after their anniversary. (November 2026 plus 3 months grace period.)
how can we escalation clients concerns are reviewed and addressed appropriately regarding BofA Rewards?
CQC will be updated with BofA rewards options.
What is one restriction on lifestyle benefits?
You must be 21 or older to participate in offer that includes alcohol.
What is the requirements for My Credit to be available to be viewed in OLB/MB?
1. 18 years or older. 2. Must be an owner or co-owner on a consumer account. 3. Have an SSN number. 4. Have a U.S address on file with us.
To be eligible for the subscription benefits, you must do one of these
1. Must be enrolled in BofA rewards Preferred Honors or Premier Tier 2. Agree to the full terms of the subscription credit. 3. Payments must be made from the direct debit card attached to a checking account