How many bare spots (spots without breading) are acceptable per chicken item?
0
What does FIFO stand for and what does it mean?
First in first out, it means the things we put away first are the items we should use first.
What is Mike's Vision?
To win Hearts in Puyallup
How many pieces of fried coater are allowed in a nugget box?
0
What is the food danger zone?
41 to 134 degrees F.
During an express clean on a pressure fryer what parts of the fryer should be cleaned with what tools?
Walls with a scraper, elements with a brush and base with a brush.
What types of items does FIFO not apply to?
Paper products
What are Mike's first and second priorities?
1. Food safety 2. Food quality
What is the acceptable amount of time to serve Chick-fil-A waffle fries?
5 minuets
Extra 100 points:
What do you do with fries after 5 min?
How much time is add when put in shoot?
How often do tools, utensils, Kanbans need to be changed out?
Every 4 hours
When should attempts be made to separate nuggets and ensure they are not clumping together?
Once after the nuggets are put in the oil
200 points for:
Why should the nuggets be separated?
6-10 GF buns, 3 cases of Brioche buns and 1 tray (not case) of brownie's
Give 2 reasons why order accuracy is so important?
Any two is a correct answer:
Keep costumer happy, eliminate food waste (waste the wrong sandwich), eliminate TM waste (TM has to make same order 2 times), Eliminate time waste (TM has to stop what they are doing to remake sandwich)
Other answers maybe considered
What should the general shape and consistency of a fillet be?
100 Points extra:
What should be done with fillets that do not meet that description?
How many Ecolab inspections has our store passed in the past 6 months?
0
Extra 500 points per right answer:
What are are the 3 fails?
Power must be on, heating elements must have coating of oil or coater (but not submerged), heating elements with oil must be exposed to oxygen
Power off fryer, keep elements submerged in oil, eliminate oxygen source
Mac and cheese is often stored in multiple places with in the cooler: 1. The Mac and chees rack, 2. the waist high shelf in the back right, 3. the chest high shelf in the back right and 4. the shelf above the rack. What is the correct order of places to pull mac and cheese from?
1. Mac and cheese rack
2. Rack above
3. Chest high shelf
4. Waist high shelf
In Mike's words how do we win hearts in Puyallup?
By "providing the best customer experience."
When putting an item into lean, how much additional time does it add to overall time of getting items into customer's hand?
None
How often are Chick-fil-A's regularly inspected?
Once a month.
What are proper filleting procedures at our store?
100 extra if states, "roller cleaned within 4 hours"
What food is our stores exception to FIFO and why?
Frozen cases of chicken and fries are the exception to FIFO as these products are good for months. As long as FIFO is applied once a month.
In how much time does Mike expect us to have the chick we cook into the hands of the guest (time from when chicken comes out of fryer)?
90 sec wait for temping, 20 mins holding time, plus 90 sec on the back because of the holding time.
23 mins
When is the right time to call for more chicken to be breaded?
It depends on the rate of sales
and
before chicken expires
What are the three types of regular inspections conducted on a CFA in a calendar year?
Ecolab (or Pest control or CFA food Safety), CFA Quality Inspection Visit (QIV) and State food Safety
For extra 500 points how often are these visits conducted?