General
Knowledge
Knowledge
How much will be the change or cancellation fee for any QF domestic tickets purchased on or after 09 Oct 2024
119 AUD
The department where we need to queue the process PNR for post booking
Elite Force
How do we check validating carrier in the ticket with multiple airlines?
W/*(first three digits of the ticket)
Is Flight Centre Fees refundable?
No
In what mailbox do we received all error emails that we need to action?
Error.Ecommerce@flightcentre.com.au | Error Mailbox
If the booking was made from our Local Store and departs within 48 hours. where do we transfer the pax?
Emergency assist
Give the complete command (RD) for checking fare rules
RD(Issued Date)(city pair)(Departure date)(Fare basis)-Airline
__ is the period of days after purchasing the travel insurance wherein we hey can cancel their policy and obtain a full refund as long as they will not file a claim
21 days cooling off
What command do we use to check the SSR from the airline?
When do we use outbound spiel?
When calling customers and suppliers.
What will be the command to jump to different area in Sabre
¤(Area)
What is the first 3 digit of a QF ticket number?
081
Name 4 fare for JQ bundles
Starter , Starter Plus, Flex and flex plus
Starting 21st of October - they will be our new insurance provider.
Europ Assistance
How do we price a new booking reservation for a VA to avoid lite Fare?
WP
Certificate of insurance must be issued within __ from purchase
24 hours
It is an involuntary change within 72 hours prior to departure.
disruption
The New Distribution Capability adaption of FCTG to enable us to access a combination of Air content.
TP Connects.
For TPC booking, what will be the payment we use to issue a ticket?
On Account with agency
3 travel plans that we can offer to the customer who wants to add insurance?
domestic, international or annual multi trip