Home Health Basics
Staffing & Compliance
Client Management & Problem Solving
Recruiting & Sales Skills
Fun Facts & Industry Trends
100

This is the standardized assessment required for Medicare-certified home health patients.

What is OASIS?

100

This document is required to verify a clinician’s eligibility to work in a new state.

What is a compact or single-state nursing license?

100

When a client is slow to respond to candidate submissions, this is the best way to follow up.

What is email, followed by a phone call?

100

The most important thing a recruiter should do in the first call with a candidate.

What is qualify their experience and interest?

100

This is the platform recruiters use to track clinician applications and submissions.

What is TRM?

200

A hospice RN must demonstrate experience with this approach to patient care.

What is the interdisciplinary team approach?

200

Most home health agencies require at least this many years of Medicare home health experience.

What is one year?

200

If a nurse cancels mid-assignment, this is the first step you should take.

What is notify the client and find a replacement?

200

This is the best way to prevent a candidate from ghosting before starting an assignment.

What is maintaining regular check-ins and setting clear expectations?

200

A connect call and information sent through text for confirmation 

What is preclose

300

This is the primary difference in documentation requirements between home health and hospice clinicians.

What is OASIS for home health vs. narrative charting for hospice?

300

The Joint Commission requires these credentials to be verified before hiring a nurse.

What are license, CPR certification, background check, and TB test?

300

The first thing you should do when a client complains about a nurse being "not a good fit."  

What is ask for specific feedback and determine if retraining or replacement is needed?

300

When pitching a job to a nurse, what’s the key piece of information to highlight?

What is pay rate, location, and contract length?

300

A recruiter will have connected call through the compliance process

What is every 2 days 

400

When placing a home health clinician, they must be able to perform this key function without an on-site supervisor.

What is case managing 

400

What is the most common cause of a compliance hold

What is expired credentials such as BLS, license, or TB test?

400

The best way to ensure a client continues to give you new orders

What is maintaining regular communication and solving problems proactively?

400

 A recruiter will have a connect call  during __ on a new assignment 

What is twice a week 

400

 The minium amount of talk time was shown to bring sales success

What is forty-eight minutes a day 

500

Able to meet productivity expectations of 5-7 points per day

what  is a Hospice Nurse

500

Name one common reason why a nurse might be disqualified from placement.

What is lack of OASIS experience, expired license, or failed background check?

500

Your response to a client who wants a nurse but insists on an unsustainable pay rate.  

What is explain market rates and offer data to justify the fair rate?

500

A top candidate has multiple offers. How do you persuade them to choose yours?

What is emphasizing benefits, faster onboarding, or a better work-life balance?

500

Key reason home health clients prefer working with SHC over a general staffing agency

What is our expertise in home health and hospice staffing.

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