Trilogie Tid Bits
Oh no, the bid a customer is calling about has been deleted! What can I do?!
CBID = Copy
Ferguson's biggest expense.
What is labor?
CR-Limit: 0
CR-Code: COD
You don't always have to up gp by 5%
Power of 1, 1%
I have a customer who wants to start buying a water heater we've never stocked before, he wants 10 a month! Who should I get with?
Inventory Control
I'm in an order and the customer is asking how many of a product we have in the warehouse, what else can I use besides PI?
2 reasons I would want to ship direct
Less chances of loss or damage.
Less $$ - labor
Higher GP
Quicker shipping time
XCS
What is an easier way to search for a customer in ARI?
$$$ in the bank.
What is Adjusted Operating Profit (AOP)
Profit
I need to get a deposit refunded to a customer who has cancelled their order...who was that group?
Bonus - what is this refund called in Fergie world?
Centralized Operations
APPDEP
A salesperson is asking me to make sure all the DR10000UN valves are in on a 36 page ticket. What can I do to shorten the time this baffoonery will take?!
FI = Find in product entry screen
2 reasons to NOT ship direct?
Vitreous China
Multi trade job site
Appliances/tubs/pipe - large material (non-parcelable)
TXE
What is the tax exempt code in Texas?
I have a customer on the phone and they are saying their pricing seems different....who should I get with?
Price Management
I've called to check status of a PO I sent to the vendor 2 weeks ago and they are claiming they never got it. Where can I see details of when and how that PO was sent?
DOC = Document
What is very important to double check on a direct order, header?
Check COD or credit account customer.
Processed and Processed Paid Invoices
Types of invoices we can send (email) to customer through ARI screen.
Copper fittings
DWV fittings
Waterheaters
Cast Iron
Own Brand
FAB 5 - shouldn't be losing $$!
My docking station is broken and my manager told me to get with some group to get a new one ordered...who was that?!
Asset Management
I'm working WCL and a runner has come to pick up an order but doesn't know any of the Ferguson order information but has his company's order number.
CPOI = Customer Purchase Order Inquiry
Because it is not impacting the local warehouse inventory level.
Why is A/R N on directs?
Open Orders (Pre-Tax + Pre-Frt)
What is "Order Balance?"
Benefits of selling Own Brand
Availability
Pricing - harder to price shop
Fire Dept is here to check fire extinguishers, who do I need to get with to help with this?
Area (Branch) Operations