BOS Accounts
The code for an individual account?
01?
You may use your transponder(s) on the vehicle(s) you specifically listed on your application for E-ZPass use. True or False?
True
This is another name for a License Plate account as referred to on the ezpassnh website terms and conditions.
What is PrePay Account?
This tab is used in BOS to view outstanding invoices.
What is Invoice/Violations tab?
When this type of account is created.
What is when a vehicle goes through a plaza or toll booth without a transponder or does not pay.
The code for a license plate and invoice account?
What is 04 and 06?
Two Methods of adding funds to an account.
Manual or Automatic Replenishments?
This license plate account is valid in all states.
What is False?
This is the prefix for an invoice account.
What is 06?
This is how long you have to pay a toll if you go through a plaza or toll booth and don't pay.
What is 7 days?
Calls for these types of accounts and inquires should be transferred to the DMV queue.
What are business accounts (02) and settlement accounts?
E-ZPass Account consists of a what two items?
What is PrePaid Tolls and a Transponder?
These terms say you must inform ezpass of any changes to account information.
What are the Governing Laws?
When this type of account is created.
What is when tolls are invoiced and remain unpaid after 7 days?
This toll can be paid within 7 days if you know these 3 things.
What is license plate #, date, plaza?
The code for an invoice account?
What is 06?
The minimum prepaid toll amount for 1-4 transponders.
What is $30.00?
Two ways you can review your account status and history.
What is with your monthly statement or on the website?
These are the fees for an unpaid invoice within the first 30 days and after 30 days.
What is $1.00, 1.50 and $25?
This account will be become this type of account if not paid before 30 days.
What is an Invoice account (06)?
This type of account is created when a query is entered online and no account exists? This is the prefix of this type of account.
What is web account with the prefix 00.
Three methods for paying on account.
What is credit/debit card, checking account, cash at walk in center?
When you can be charged an administrative fee using this account.
What is when using the account with a negative balance, suspended account or revoked?
This is how CSR can waive fees and up to this much.
What is if asked and less than 500?
These 3 things should be done when a customer calls to pay a toll for this type of account?
What is search by license plate #, research the customer, take a payment?