Box Platform
The number of apps/integrations in Box's Ecosystem
1500+
This is the name of the AI product built natively into Box that helps users instantly get answers, summaries, and insights from their files.
Box AI
Box Automate's AI capabilities, including AI Agents within workflows, are exclusively available to customers on this Box plan.
Enterprise Advanced
This Box Shield Pro feature uses intelligent content analysis to automatically classify sensitive content based on detected patterns, file context, and organizational requirements.
AI Classification Agent
Box Extract is a Box AI capability that allows organizations to define custom extraction instructions and tie them to these, enabling accurate structured data extraction from documents at scale.
Metadata fields (metadata templates)
Box Hubs supports this type of collaboration, allowing people outside of your organization to be invited to view Hub content
External collaboration
Enterprise Advanced customers receive this many monthly AI Units included in their plan.
20,000
True or False: Box Automate can also be referred to as Relay 2.0
False - Box Automate is an entirely new workflow product that was built from the ground up leverage AI natively
This Box Shield capability allows admins to recover thousands of files within hours, targeting content for restoration based on timeframe, activity type, or file name, and rapidly syncing restored content to Box Drive.
Content Recovery
Box Extract can trigger this downstream action, using the structured metadata it pulls from documents to automatically route files, kick off approvals, and power business processes without manual intervention.
Workflow automation (metadata-powered workflows)
This text-based interface allows developers AND AI agents to interact with Box by typing commands and automating bulk tasks at scale
Box CLI (Command Line Interface)
Available exclusively to Enterprise Advanced customers, this Box Agent mode is designed for complex questions and deep thinking, and is included in the plan with a 10x AI Unit query limit.
Pro Mode
These three agent types in Box Automate handle variable documents and specialized workflow tasks.
Box Extract, Box Agent, and Custom Agents
This Box Shield Pro capability proactively safeguards Box Drive by detecting mass encryption of content, alerting security teams, and providing rapid remediation options.
Ransomware Activity Detection
This Box Extract Agent is best suited for complex files exceeding 50 pages, uses an agentic LLM, and costs 3 AI Units per page.
Enhanced Extract Agent
This Box platform capability uses a standardized protocol to give third-party AI apps like Claude, ChatGPT, and Copilot secure access to enterprise content in Box, enabling advanced search, multi-file analysis, and metadata extraction, without moving files outside of Box.
Box MCP Server (Model Context Protocol)
This optional configuration, available only to Enterprise Advanced customers in AI Studio, removes query limits and makes every query chargeable, drawing from the organization's pool of AI Units.
Expanded Mode
Box Automate's workflow builder uses this design approach, allowing users to visually create and manage AI-native workflows without writing code.
Drag-and-drop builder or No-Code
Beyond simply detecting access from unauthorized regions, Box Shield's Suspicious Location feature can take this automated action against users who are accessing Box from a prohibited location.
Blocking and forcibly logging out the user
Box Extract's Structured Extraction API supports these five languages, including English, Cyrillic, Chinese, Korean, and ____
Japanese
This term describes Box when its backend (logic, data, and functionality) is decoupled from the frontend (UI/Visual Interface)
Headless Box - allows developers, apps, and agents to use Box purely through APIs, MCP, and CLI, without ever touching the Box interface.
This Box AI capability, available to admins in Box AI Studio, allows organizations to tailor AI behavior by customizing the system prompt, selecting the underlying model, and scoping which users or content the agent applies to.
Custom AI Agent (or Custom AI configuration in Box AI Studio)
Box Automate is described as both 'platform-agnostic' and ____ meaning customers are not locked into a single AI provider and can use Claude, ChatGPT, or Google Gemini within their workflows.
LLM-agnostic
When a customer objects that "this is about my sensitive content — why would I expose it to AI?", the recommended response emphasizes these Box AI Principles
No training on customer data, content doesn't leave Box, and this security architecture that respects existing permissions (Secure RAG)
Box Extract capabilities are available within Salesforce as part of this type of package, allowing users to create new records and compare extracted data with existing Salesforce values.
Box for Salesforce managed package