Box Office
Maximum number of seats that can be purchased in a single transaction (excluding any exceptions).
What are 8 tickets?
The row letters that are excluded.
What is I & O?
The type of experience that leaves guests wanting an encore.
What is Amplified Service?
The number that represents the last seat in the row of section 202.
What is 20?
A popular hangout spot for line leaders?
What is the casino floor meat window?
The first opening act in LIVE.
Who is Disturbed?
The two chair numbers dividing section 102 in half creating a perfect split.
What is 12 & 13?
The four Unity card levels.
What is Star, Legend, Icon and X?
The number of Ushers scheduled for a General Admission show.
What is 2?
Telling a guest this statement after pre-scanning their ticket will cause confusion.
What is you can proceed to the scanner lanes or you can jump the line when doors open?
****Daily Double Bonus****
This should be used throughout the day to help and keep the dust mites away.
What is a disinfecting wipe?
This department has a team full of pros to tackle abandoned straws and spills.
Who is EVS?
It's the top annoyance for everyone.
What is Uniform policy?
A question every guest should hear when they are inside of Hard Rock Live.
What is "Do you need help finding your seat?"
Doing this can increase your chance of being nominated as Employee of the Month.
What is following the instructions of a Team Lead?
Day(s)and times you can buy tickets for your favorite show at the Box Office.
What is Fridays & Saturdays, 12noon - 8pm and day of show starting at 12noon?
The total number of chairs in either section 101 or 103.
What is 334?
The name of the Production Manager.
Who is Edgar?
*Daily Double Bonus*
Spell the last name :-)
This should be used to be spotted in a crowd.
What is a blue flashlight or glow necklace?
Estimated performance times can be found on this piece of paper.
What is a Day of Show sheet?
What should never be inserted into the End of Show envelope?
What are paperclips?
This will make your set-up task easier to perform?
What is the keepsake to Aruba?
Name the four company mottos.
What is Love All - Serve All, Take Time To Be Kind, All Is One, Save The Planet?
It's simply the concept of how we regularly communicate with guests and other Team Members.
What does 10-5-First-Last represent?
A guest will label you "No Name" without this piece of equipment.
What is a guitar pick?