Ticketing System
The software used to sell tickets
What is a Ticketing System?
The person who handles ticket sales at the theater
Who is the Box Office Manger?
Offering discounted tickets right before the show
What are Rush Tickets?
Letting a customer change their ticket to a different date.
What is an Exchange?
When all seats for the show are taken
When is Sold out?
The policy that explains if customers can get their money back.
What is a Refund policy?
A group of seats reserved for special guest.
What are reserved seats
The process of making customer happy when they have problems.
What is Good Customer Service?
Tickets that customers pick up at the theater before the show.
What is Will Call?
Solving customer issues quickly and calmly
What is Conflict Resolution?