BPA Jeopardy

Task Types

100

How would you complete a "DI" task VS a "DO" Task?

DI= Incoming File - File to FACS

DO = Outgoing file - FACS to file

200

What is the technical name of a "PI" task?

FACS - Debtor Payments - Paid Client

300

Letter strategies would fall under this functional area

FACS - Account Flow Modification/Implementation

400

Provide the # of days to review Live Audits for Daily, Weekly, Bi-Weekly and Monthly Audits.

Daily: 30 days

Weekly: 60 days

Bi-Weekly: 90 days

Monthly: 120 days

500

List all information that needs to be provided by the PM when sending a "1st Placement File Review Task" email?

• Location of the client’s 1st placement file that needs review.
• Location of the New Business Mapping in IT Docs.
• The project number for the Client Implementation.
• Disclose if Client will be Credit Reporting.
• The date/time the review needs to be completed by.

CCS Terminology

100

Define "AM"

Account Manager 

200

Project Plan

A grouping of Tasks - Keeps all tasks combined

300

Client Master

Everything the client includes when sending us business (includes contract).

400

SFTP

Secured file transfer protocol

500

What Does "FACS" stand for?

Flexible Automated Collection System

FACS

100

Lexis Nexis Fields

DU349 

200

Static Client Information Field

DU915 OR DU901

300

Define field DBASGDTI

DATE ASSIGNED (to the current DBCOLID)

400

Field that provides the "Address Change Date" (only evaluates when the state changes).

VLADDCM1

500

What is 4.3.1 in FACS used for? And what Window would be entered?

1. Obtaining the "Client Group"

2. Window: 121

Misc. Knowledge

100

When using Report Writer, what is considered the "OH S#!$" button?

F4

200

What does the contact code of "TRNA" translate to?

TELEPHONED RESIDENCE NO ANSWER

300

What year was CCS established? 

1966

400

Feature used in report writer to assist in writing a logic block for a report

Translator

500

The field "32-C.6" shows what in FACS?

Collector notes

Synergy

100

What needs to be uploaded to Synergy when pushing a task forward?

Workbook

200

What is the act of moving a task to the previous phase define as?

a "Kickback"

300

Task phase that's prior to the UAT phase?

Live Audit

400

When emailing concerns / questions to TEAM regarding a task, these two vital pieces of information need to be included

1.Task description

2. The developer 

500

What is the work around when a workbook is too large to attach in Synergy?

After manually moving the workbook, paste the file path of the "Completed" task folder where the workbook was moved to