Teamwork & Collaboration
Conflict Resolution
Communication & Active Listening
Accountability & Responsibility
Problem Solving & Decision Making
100

This is the process of working together to achieve a shared goal.

What is Collaboration?

100

This is a healthy way to resolve disagreements in a team.

What is Open Discussion?

100

Paying close attention to what someone is saying, both verbally and nonverbally.

What is Active Listening?

100

This is what you show when you admit to a mistake and work to fix it.

What is accountability?

100

This involves identifying a problem and then finding a solution.  

What is Problem Solving?

200

A key element of successful teamwork where team members openly share information and ideas.

What is Communication?

200

This person may be brought in to help resolve a team conflict.

What is a Mediator?

200

When you repeat back what you heard to confirm understanding, you are demonstrating this.

What is Paraphrasing?

200

This is the act of completing your assigned tasks on time and correctly.

What is responsibility?

200

A method for generating a large number of ideas in a short amount of time, without criticism.

What is Brainstorming?

300

This describes the ability to understand and share the feelings of others on your team.

What is Empathy?

300

This is the ability to find a middle ground during a disagreement.

What is compromise?

300

This type of communication is crucial for building trust and understanding within a team.

What is Open Communication?

300

This is the term for when a team member consistently fails to meet expectations. A part or portion of a larger amount that is divided among a number of people, or to which a number of people contribute.

What is unreliability?

300

When a team carefully considers all available options before making a choice, they are engaging in this.

What is Decision Making?

400

When a team member steps up to lead a task or project, they are demonstrating this skill.

What is Leadership?

400

This skill helps team members manage emotions during conflict.

What is emotional intelligence?

400

If you're unsure of what someone is saying, you should ask this to clarify.

What is asking clarifying questions?

400

This is the process of checking progress and making sure tasks are done.

What is follow-up?

400

If a team needs to make a choice quickly, they might use this method, where they all agree on one option.

What is Consensus?

500

This involves resolving conflicts within a team in a constructive manner.

What is Conflict Resolution?

500

This is the term for resolving conflict in a way that benefits all parties.

What is a win-win solution? 

500

This refers to the process of providing feedback to team members in a constructive way.

What is Constructive Criticism?

500

This is the term for holding yourself and others to high standards of performance.

What is integrity?

500

This term describes a situation where a team must make a difficult choice with limited information.

What is Critical Decision Making?

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