Terminologies
In BPO Financial account, What does PC or PV normally stand for?
Provisional Credit
How many sites do we have in the Philippines?
5. Bench (Mnl), Eastwood (Mnl), Laguna, Bacolod, Cagayan De Oro
What does COE stand for?
Center of Excellence
Protocols or, informally, notes, are the instant written record of a meeting or hearing.
Minutes, Minutes of the Meeting, MOM
As a Project Coordinator who is your direct supervisor?
Resource Lead, Resource Management lead, TL Maria, Mommy Lou
Name at least five BPO companies in NCR?
Answers may vary.
What is the name of the Building of Ubi's BGC site?
BENCH TOWER
Provide our Resource Manager's full name.
Riza Macabingkil
A person who is responsible for approving project requests and scoping.
Resource Manager
Currently, how many Project Coordinators do we have on our team?
7 (Junafe, Carla, Laurence, Cherry, Edward, Richard, Hannah)
What is the first BPO company in the Philippines?
In 1997, SYKES opened its doors in the Philippines, becoming the first multinational call center to operate in the country.
Name at least five programs(accounts) in Ubiquity (CS or BO)
Answers may vary.
Where was the last Ubi YEP held?
Sofitel
A person responsible for managing a team of Project Coordinators and acts as a Point of Contact in Resource allocations for projects. Reports to the Resource Manager.
Resource Lead, Resource Management Lead
Give 4 names of any COE Managers
Answer may vary
What is the largest BPO company in the Philippines?
Accenture. Accenture is a cutting-edge IT company as well as a BPO offering a talented workforce. They have a presence in over 120 countries and employ more than 500,000 people globally.
Who is the current COE Risk Manager?
Gilbert Manalo, Gibo
Name one of the founders of Ubiquity
Answer may varies
A temporary endeavor undertaken to create a unique project, service, or result. The temporary nature of projects indicates a beginning and an end to the project work or a phase of the project work.
Project
As a Project Coordinator/Officer Level, how much is your Intellicare coverage?
Php225,000.00
The BPO industry is tagged as the ______ industry by the Philippine Government.
Sunshine; The Business Process Outsourcing (BPO) industry in the Philippines has often been dubbed as a “sunshine industry”. More aptly, it is a “sunrise industry”—a business sector in infancy that shows the promise of rapid growth and expansion.
Who is the Senior Director of the Center of Excellence?
Robert Nivard Reyes, Boss Nivard, Robert Reyes, Nivard Reyes
What is the name of the previous company of our Ubiquity leaders acquired by Google?
TXVia