Which Mobile Plan is for me?
Terms to Know
Setting up an order
Prices & Billing
Misc
100

Each line you add to a shared data plan comes with Unlimited Talk, Text, and 1GB of data

Cost

What is shared Data?

What is $15 per month per line?

100

Customer 10 digit Cellular Number

What is MDN?

100

Designed to provide a clear, easy to understand, and accurate information about cost and performance. 

What is a Broadband Label?

100

We offer customers a $10 discount for speeds at or above

What is 600 and standard rate?

100

Add BYOD Protection at any time

What is 30 days of activation? 

200
  • Includes 30GB of High-Speed Data per line
  • Includes 5GB of Mobile Hotspot per line

     Cost?

What is unlimited? 

What is $30 a month?

200

Hardware ID of Supported Device

What is IMEI or ESN?

200

Add an additional line 

What is "Shop for Device"?

ECOMM, BR, Shop for Device

200

Finding a customers payment info and change payment method

What is Account Summary Page? 

Postpaid, End User, will take you to Account Summary Page

200

Check amount Financed or pay off phone

What does BB Validation to Device Only allow you to do?

300
  • Includes 50GB of High-Speed Data per line & 10GB of Mobile Hotspot per line
  • Cost?

What is unlimited Max?

What is $50 a month?

300

Provides means to authenticate the user's network

What is A SIM card?

300

Tool in Phoenix to verify an internet account with us

What is Broadband Validation Tool?


Under ECOMM

300

Invoice date & processed date

What is the 23rd & 28th of each month?

300

Finding Mobile Inventory

What is Camp, BR Mobile tab?

400

If the total Shared Data Cap is exceeded, a charge of $15 will be assessed for an additional what

What is 1GB of Data?

400

Provide the ability to redirect customer to customer card when there is an issue with payment

What is Hotline?

400

Before porting a number, where you can check if good

What is "Check Portability"?

Under Tools & Calculators

400

Fortegra Insurance Price

What is from $4.99 to $11.99 for BYOD?

400

Courtesy Credit, add International Features, and Device Protection are all under...

What is Postpaid, Package add tab?

500

A requirement for setting up a Mobile account

What is BR Internet?

500

When an MDN is coming to your wireless service from an existing carrier. 

What is PORT IN?

500

Tool that will let you know if device can activate on Verizon Network 

What is "ESN Validation"?


Under Tools & Calculators 

500

Cost if they disconnect our internet

What is an addl $25?

500

Allows you to change their data plans

What is under Postpaid, End User, scroll down?

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