Accounts
Customers come in with a new born and has checks made out to the child.
What is Great Start Savings
This program encourages everyone to shop locally and earn points from it. Costs $9.95 if the business signs up before August 1st, changes to $14.95 for anyone who signs up after August 1st.
What is Buoy Local
There are 3 ways to cover funds in your account if you don't have the fund in the account currently
1. Sweeps Account
2. Stand-by Line of Credit
3. No Return Benefit
This Pink Binder will hold information on what to do in case it goes dark
What is the Power Outage Binder
Wendy Durrah, Michael O'Connor, James Doughty, and Kim Pope are who for to the bank
Chief of Staff, CFO/Treasurer, Chief Innovation Officer, Chief Banking Officer
"I have a hard time saving enough for the holidays!"
What is Holiday Club
This department manages HR, timecards, and labor needs.
What is Payroll
You would log into CXI in order to order this type of money for current customers only
What is Foreign Currency
This this Green Binder, you will find useful information regarding if an unfortunate event happens at the branch.
What is the Robbery Binder
Bangor Savings has this many branches between Maine and New Hampshire
A checking account that earns a higher interest rate and keeps funds liquid.
What is a Money Market Account
They handle credit card and electric processing. Partners through Clover, Toast, Ovation, and Global Payments
What is Merchant Solutions
Why BSB? You'd log this here
What is Spark!
“We are experiencing a temporary technology issue that will not allow us to obtain your balance or account number. Please feel free to check back with us for an update in a couple of hours or if you leave us your contact information, we will call you when the issue is resolved.” You would say this in this situation
What is Network Connectivity Issues
DAILY DOUBLE: These were the first 3 Branches
1852
Daily Double: State St, Broadway, and Belfast Plaza
A special account for those collecting SSI, SSDI, Disability, Medicaid, and more!
What is Maine Able Accounts
This department handles larger loans up to $500k while also maintaining the business relationship
DAILY DOUBLE: If you need a loan up to $1M, you would send it to this team
What is Main Street Banking
Daily Double: Commercial Lending
A new product that rolled out about 2 years ago, the bank has been able to generate over $150k in interchange, fees, and interest.
You will be working in this mode when SilverLake Teller Process system has unsent transactions, network connectivity will not be re-established shortly after the end of the business day, or a PC cannot connect to our internal network.
What is Offline Mode
As of December 2023, the bank was the largest Maine-based bank with roughly this many billions in assets
What is $7.3 Billion
A special account for customers with credit builder credit cards.
With a business or government checking account, you'll have a dedicated Relationship Manager and Support Team. Also offers remote capture, treasury online, sweeps, and fraud protection
What is Corporate Services
This uses a home as collateral. During draw period, so if you pay back toward principal during that time the funds will be made available again, BUT only responsible for making interest only payments during draw period
What is a Home Equity Line of Credit
This shows us how our Bangor Savings Bank customers' experiences are during Home Equity Line of Credit application and Branch Experiences. It gives us an idea on what we can approve and what we are doing amazing at!
What is NPS Score
This even amount was the first deposit at BSB
What is $440