Milk
Pour lines for hot espresso and non espresso beverages
E: 7,10,12
NE: 10,14,16
We pull shots from right to left
False
We pull shots from left to right
What word do we primarily use for our blended drinks
Chillers
T or F
We always ask for a phone number for a loyalty account
True! Loyalty will always be the first screen you see when you go to take a new order
Sauce is thick, in bottles on top of machine. Syrups are on the racks with bottle toppers
What should you always do to the steam wand before steaming milk?
Purge it
How many scoops does a large iced caramel latte get?
1! Latte is our key word- tells us it’s a classic
What is the difference between and lemonade chiller and a lemon freeze?
Lemon freez got the (ice) creamz
Lemonade chillers are more slushy-like!
Show me where you can easily search for secret menu flavor combinations
super cool & fun & helpful tool amirite
What are SF and Milk Alt. Mocha scoops?
2
2
How much cold foam does a drink get?
1/2 in!
This is an upcharge so consistency matters
Build a large hot 2 extra shot triple 7 Blondie
Shots of espresso:
Scoops of flavor:
Flavors in blondie:
8
2
Caramel and VanillaWhat smoothies do we offer?
Strawberry
Mango
Peach
Pina Colada
Wildberry
Blueberry pomegranate
What is a texters role identified as in touch point?
Linebuster, this is also the screen you can see if your card reader is connected!
What do we do best?!
CULTIVATE KINDESS
What is the temperature for drinkable?
140-150
What is our shot range?
What does finer vs coarser mean and how to fix?
17-27
Fine- shots are pulling too LONG (>27), the grinds need to be more coarse so we’ll adjust the grinder towards us.
Coarse- shots are pulling too short (<17), the grinds need to be finer. We’ll adjust the grinder away from us
FINE FAR - COARSE CLOSE
What are the ingredients for a medium vanilla matcha chiller?
1 scoop vanilla
To the 6 with matcha concentrate
To the 12 with ice cream
Idk what I want but I like vanilla, caramel, and whipped cream!
“period”
Build a medium iced German Chocolate
Scoops:
Milk:
Scoops: 1 German chocolate (caramel coconut)
Milk: mocha mix to the 12
Tom Tom
Lid and send!
T or F
When pouring milk into mix cups to let your shot person help you, we pour left to right
False! unlike shots, we’ll start pouring from right to the left. That way your machine partner can help you Tom tom milk that’s most available/near them
What are special 7 scoops? What is a special 7?
Any chiller we have to hand blend because we cannot pull it from a chiller machine. SUGAR/CAFFINE/MILK ALTS
2
3
4
Build me a small sugar free strawberry, peach, coconut, energy chiller
2 scoops of flavor- split between strawberry, peach and coconut. 2/3 scoop each
To the 8 with sugar free energy (or 6 total ounces)
Ice
Blend
How can a texter prevent a bottleneck?
Stay moving!
Payments- don’t fret we have another line of defense!
What is the most important thing we sell?
A positive experience