CONTRACTS
CEM
QUALIFIED CLAIMS
CAPE
Prior Carrier Loss
100

PH is planning a trip to France and is inquiring whether their personal property will be covered.

Personal Property is covered anywhere in the world. 

100

What is CEM? 

Catastrophe Exposure Management 

100

What is a qualified Claim? 

Non-Cat/non-weather-related claim? 

100

5936 Georgia Road, Birmingham, AL 35212

Agent office called and stated that they are getting a message in the application that is requiring them to get UW approval due to roof condition. Would you provide them with a binding approval form?

 No- Roof is in severe condition 

100

What are the 3 PCL codes? 

C if all claims have $0 indemnity payment. 

N if no “name match” claims within the last 5 years. 

Y if any of the claims have an indemnity payment.

200

In NC, how much personal property coverage extends to a storage facility? Review Policy booklet FP-7144.5

Self-Storage Facilities

Our limit of liability for personal property

owned or used by an “insured” and located

in a self-storage facility is 10% of the limit

of liability for Coverage C, or $1,000,

whichever is greater.

200

What are the two reasons a Renters in TX will be ineligible due to the coastal consistency with no exceptions? 

Extreme Storm Surge exposure and located on a barrier or coastal island


200

Are claims with another carrier ratable? 

No, only SF non cat/non weather claims. 

200

1414 West Central Street 

Springfield, MO 65802 

What is the roof rating? 

Fair

200

Which policy types do not use the PCL coding and why? 

Boatowners, PAP, RDPs, RCUPs, PLUPS 

Non-Qualified Policies that do not count against eligibility 

300

Does Liability extend to farmland that is under 500 acres with a building? Please see policy booklet HW-2138

No, because there is a building on property.

300

Per the Underwriting Guidelines (UG), which risk values for homeowners are unacceptable for the State of MS?  




  • Very High or Extreme Storm Surge exposure
  • Located on a barrier or coastal island
300

How long is a rating claim counted on a policy?

5 yrs

300

113 MIDDLE HADDAM RD PORTLAND CT 06480

What is the roof rating of this home? 

Poor 

300

Pull up the LHR for Linda Neiman 

Agent- 47-6149

Region- 15-PACN

What will be the prior carrier loss code? 

PCL-Y

400

What is the Fuel Oil Release coverage?  Can it be removed from the policy? Does the deductible apply? 

Please see policy booklet HW-2122


We will pay up to $10,000 for each

loss for accidental direct physical loss to covered

property caused by the abrupt and accidental escape

of liquid fuel oil from a fixed household tank, apparatus,

or pipes that are part of a heating unit for the

dwelling. This includes damage to covered property

resulting from an accidental spill or overflow of fuel oil

in the course of filling a fixed household tank.

No- this is built into the policy

Yes- deductible will apply

400

Can any exception be given for Condo policies in Alabama? 

NO

  • Condominium Unitowners with any of the following are ineligible:
    • Severe High or Maximum Hurricane Wind risk exposure
    • Extreme Storm Surge exposure
    • Located on a barrier or coastal island


400

44 GH5454 0 (UT)- How many qualified claims does this insured have? Are they currently being rated for a qualified claim?

1-No

400

1950 ASPEN LN HEBER AZ 85928

What is the roof rating in cape? 

Pull up policy 03 TR1526 9 (AZ) and take a look at the survey photos. What are the roof concerns? 

Fair 

Granule loss 

400

93 TPE369 4 (AZ)

What will the PCL code be once this policy issues? 

PCL codes do not apply to RDPs

500

PH just purchased a new ring today. Will coverage under their existing PAP cover for this newly acquired item?  See policy booklet FP-7940.2


With respect to jewelry, furs, cameras and musical

instruments, we cover newly acquired property of a

class already covered.

500

PH recently filed a qualified claim during the mid-term of their policy. When will this claim be reflected on the policy?

At the next renewal

500

The application was marked "NO" to indicate that there have been no losses in the last 5 years. The agent then quoted the policy with a claim-free discount. However, when the policy was issued, it showed PCL=Y. The agent called to inquire why the policy was issued at a higher rate than the initial quote.

App indicated that PH had no losses within the past 5 years, resulting in the removal of the claim-free discount from the policy.

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