Coverages
Routing
Auto Answers
Discounts
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100

What coverage does "W" stand for?

Underinsured Motor vehicle coverage

100

Billing and payment calls should be routed to what department?  

Will accept SFPP and/or SF billing

100

Are Texting violations considered minor violations in Arizona?

Yes.  EUR - MVR - Qualifications Tab

100

Driving discount that only applies to new or added cars

Good driving discount.  

Bonus 100 points:  Can GDD be added mid term?  In what situation?  

100

What endorsement is sometimes referred to as the Uber or Lyft endorsement? 

The TNC Endorsement.  Transportation Network Company Endorsement

200

This coverage pays damage caused by fire, wind, hail, flood, earthquake, theft, vandalism 

Comprehensive Coverage D

200

Name changes and address changes

Service

200

How many years must a driver have a US license to be eligible for Mutual?  

All drivers must have a valid US license in force, one day is fine.   

DL topics. 

200

Regarding AFD.  How many years accident free to earn a forgiven accident?  

9 years.  

200
What is the DRL count for a minor violation in Georgia? 

3.  DRL - Qualification Tab.  

300

Pays for damage when your car is hit and run.

Collision 

G

300

Calls or chats about commercial type autos

BLRC

300

Where can Canadian ID cards be found? 

Applications Workflows

Identification Cards

(additional resources box)

300

What are the 3 qualifications to be eligible for Steer clear discount 

Under the age 25

Valid DL

No at fault accidents or violations in past 3 years

300

What is a financial responsibility filing commonly called?  

SR-22


See Surcharges, financial responsibility

400

Pays for towing to the nearest place where repairs can be made

ERS 

H

400

Calls regarding a PLUP

Fire Underwriting

400

Florida.  What percentage surcharge is the 2nd surchargeable accident?  ARRP 

35% See Surcharges, ARRP, Pricing Tab, Accident Charges View Table.  

400

What percentage discount is VSD C?  Vehicle Safety Discount

20%   VSD pricing Tab

400

How many days can a cancellation be backdated without supporting documentation?  

30 days.  


See backdating, 30 day rule

500

Pays travel expenses up to $500 

Rental coverage 

R

500
Wants to discuss an existing accident 

Claims

500

Does NY use Violation dates or conviction dates to determine eligibility?   

Violation date.  See Applications Eligibility

EUR MVR 

Data Displayed in Each Section of the MVR

500

AFD:  What is the difference between an at fault accident and a chargeable accident? 

At fault accident, the insured is at fault.  

Chargeable accident, insured is at fault and meets a dollar threshold amount of damages

500

What type of transaction is required when changing the first named insured to a person not currently a named insured?

ROC

Release of Credits


See Name Change Release of Credits

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