Water Cov
QFC
Processes
Policy
100

Tell me 2 losses not insured

2 tries only 

100

give an example of origin and cause

2 tries

100

What letters do we send after QFC completion in CA

small loss letter and conditions letter
100

Pull up the WA homeowners policy and tell me the 5th condition of the policy

other insurance

200

Tell me 3 named perils.

2 Attempts only.

200

2 things we should be confiming with the policy 

2  tries

200

Name at least 2 states WRU handles

CA and WA

200

Tell me FOL subsurface water would apply

slab leak and under 12 inches

300

2 questions to determine if CRSL applies.

2 attempts only.

300

what information should we be telling the insured if mitigation has not started yet

duties

300
what steps do we take if coverage is not able to be confirmed at the QFC

ACH inspection, etc

300
In LNI, when is freezing not covered 

if heat is not maintained at 55 degrees

400

What does BUSD cover?

Tree roots.

City lines.

400

give examples of when sub would be viable

defect
400

what 3 things should we confirm prior to discussion FOL during the QFC

address, deductible, mortgage

400

In LNI, paragraph 1, what letters does the however language consist of 

a-k

500

Name the 3 reasons we would deny coverage for water damage.

-CRSL (Continuous Repeated Seepage and leakage.) Plumbing Not Covered 

-Sub Surface water damage (Piping under 12 inches)

-Tree roots & City lines

500

if personal property is damaged, what information should we be requesting from the NI

PPI, photos, electronic diagnostic

500

all things that need to be done upon completion of the QFC

final, contact date / time, alert, pending, calendar, 

500

Tell me your favorite mentor

Danielle

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