BRM

Potpourri

100

This is how many cats and dogs Liz has

What are 6 cats and 2 dogs

200

The process of deciding the relative importance or urgency of a thing or things

What is Prioritization 

300

This is something that each BRM team member does at least monthly to help us better understand and support opperations

What is Purposeful Rounding 

400

This is a resource where you can find our BRM partner mapping document 

What is a KB article (KB0016097) - Note you will need to right click the spreadsheet links and open in a new tab

500

That quality of anything which renders it desirable or useful and implies intrinsic excellence or desirability.

What is Value

Acronyms/Definitions

100

It Stimulates, surfaces and shapes business demand for a provider’s products and services and ensures that the potential business value from those products and services is captured, optimized and recognized.

What is Business Relationship Management(BRM)

200

This is the meaning of the acronym TSLC

What is Technology Solutions & Leadership Council

300

This is the meaning of the acronym for TWC

What is Technology Working Council 

400

This is a type of performance measurement to evaluate the success of an organization or of a particular activity in which it engages. Often success is simply the repeated, periodic achievement of some levels of operational goal, and sometimes success is defined in terms of making progress toward strategic goals. A very common way is to apply a management framework such as the Balanced scorecard.

What are Key Performance Indicators (KPIs)

500

This is the acronym Tom Wise uses for Service Now

What is SNOW

House Of BRM

100

They focus on building constructive relationships between the business and IS, serving as connectors, navigators and orchestrators.

Who are BRM's 

200

Roadmaps & Relationships, Operational Excellence, Domain Subject Matter Expert, Growth - New & Emerging Technology

What are our BRM value added work pillars

300

True or False, only BRM can be demand managers

What is False

400

360 Reviews of Major Incidents, New Leader IS Onboarding, and Purposeful Rounding 

What are BRM Experience Programs

500

Identifying, surfacing and assessing possibilities for using IT services and capabilities. It Includes strategy, business/technology research, consulting, and dialog about business value realization through technology.

What is the BRM Demand Shaping discipline (Shaping Business Demand for Your Services)

Demands

100

A demand manager facilitates discussions that progress a demand to its completion – whether that’s rejection, deferral, or conversion to a project.

What is demand management 

200

This is the first process a demand manager engages in when they are assigned a new demand.

What is vetting. 

300

This multi-disciplinary Demand Intake Workgroup meets twice weekly to review and assign demand

What is the Demand Intake Workgroup

400

These are the six states that a demand travels through during the demand process

What are Vetting, Discovery, Risk Assessment, Business Case Development, Governance Review

500

Name one of the factors we should consider when determining the priority of work

What is it addresses cybersecurity, patient safety, or a regulatory requirement, provides high value or impact, is an organizability define key initiative, is something that is funded by a grant that has a rigid time frame, or is part of a facilities build, move or remodel. 

Governance

100

This TWC focuses on operational optimization and its underlying branches of UWH and UWNI Application Rationalization, Community Connect, Clinical Comm and Mobility, Nursing Efficiencies, and Clinical Ancillaries.

What is the Clinical and Operational TWC (C&O)

200

This TWC focuses on Patient Experience and its underlying branches of CRM, Marketing & Communication, UW Health Brand, Oncology/Human-Centered Design, Patient Portal/MyChart, and RPM (Remote Patient Monitoring)

What is the Consumer Centricity & Insights TWC (CCI)

300

This is a sub-committee of the Clinical & Operational TWC

What is the Health Link Leader Council and coming soon, the Clinical Documentation Steering committee

400

This TWC provides a single path for operational leaders to escalate for discussions regarding high risk rating on IS risk assessments, cybersecurity controls, privacy requirements and compliance requirements associated with enterprise technology/information system needs.

What is the Privacy & Security TWC (P&S)

500

This committee partners and guides IS Leadership investments towards the most influential outcomes for UWH, reduces "siloes" and drives "enterprise thinking" across continuum of care, leads through strategy and planning (roadmaps), drives via collaboration and helps create and balance portfolio of key initatives

What is the Technology & Solutions Leadership Council