Schneider 101
Systems
All Things Brokerage
BOMs
Never Split the Difference
100

Schneider's Core Values

Safety, Intergrity, Respect, and Excellence

100

Used to Quickly Communicate with Internal Associates

Microsoft Teams

100

The Main Mode of Transportation Serviced in STM

Truckload

100

Favorite Color is Orange

Tyler

100

Author of Never Split the Difference

Chris Voss

200

Founder of Schneider

Al Schneider

200

Used to View Load Information and Manage Loads

Mercury Gate

200

System Used to Book a Load

Mercury Gate or D4

200

Has Never Been Stung by a Bee

Abbey

200

Stating Out Loud a Feeling or Emotion you are Sensing on a Call

Labeling

300

Year Schneider was Founded

1935

300

Used While Negotiating with a Carrier to View Load Characteristics, Notes, and Rates

D4

300

Process of Asking More Questions to Learn More About a Carrier

3 Stage Call

300

Testified in a Murder Trial

AJ

300

Using the Last 3 Words Someone Says to Create Active Listening Dialogue

Mirroring

400

VP of STM Operations

Todd Olsen

400

Used to Post Capacity

CCC

400

Bold Orange Carrier name in D4

Sponsored Carrier

400

Hates live music

Tyler
400

Type of "Yes" Where Your Counterpart Actually Feels Like Saying "No" but Uses "Yes" as an Escape Route

Counterfeit "Yes"
500

Original Schneider Corporate Building

RBC

500

New TMS System

MasterMind

500

Two Items About a Load That Would Impact the Rate Negotiated

Locations, appointments, commodity, weight, prebook vs. same day, capacity, lane history, market trends, weather, natural disaster

500

Had a Matching Tattoo with Their Significant Other Before They Even Met

Abbey

500

This is the name of the system where we increase our rate by decreasing percentages

Ackerman System

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