Benefits
Culture & Mission
Systems
BEST
Brookdale Pop Culture
100
The recruitment program that Brookdale utilizes to find the best applicants.
What is the "Good People Program".
100

The philosophy that the company is committed to in which associates can communicate concerns openly to their supervisors, be heard and respected, and receive an appropriate response.

What is the "Open Door Philosophy".
100
This is the system in which Brookdale tracks the administrations of Residents medications and progress notes.
What is Point and Click Care?
100
The time you take to introduce yourself to future residents that visit our community.
What is my "30 second commercial"?
100
This is the number of Brookdale communities across the United States and the number of states we are in.
What is "over a 1000 communities in 46 states"?
200
Because Brookdale recognizes the importance of time off, in providing the opportunity for rest, recreation and personal activities Brookdale grants this benefit to it's full time associates.
What is "PTO" or "Paid Time Off",?
200
The company Mission Statement.
What is "Enriching the Lives of those We Serve with Compassion, Respect, Excellence and Integrity".
200
This is the system in which Brookdale tracks maintenance requests and work orders for Residents.
What is the "TELS" system?
200
The place in the kitchen where we post residents special diets.
What is the Diet Board?
200
This is the age of our company.
What is "40" years?
300
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
What are the paid holidays that Brookdale recognizes.
300
You can call this toll-free telephone service 24 hours a day, seven days a week to report information you may have regarding possible violations of laws or our Code of Business Conduct and Ethics, or Resident Abuse.
What is the "Integrity Line"
300
This is the Brookdale Human Resource website in which associates can sign up for benefits, change their direct deposit information, print pay stubs, change their address and retrieve their W2's.
What is "mybslhr.com" website?
300
Any place where we store or display chemicals.
What is where the spill kits are located?
300
This is the President and Chief Executive Officer of Brookdale.
Who is Lucinda "Cindy" Baier?
400

This free service provides you access to private shopping events and exclusive discounts on hundreds of brand name products and services online.

What is the "Brookdale Perks", or the "Brookdale Perks at Work" benefit.
400
Program Brookdale uses to empower our associates to say yes which is the single most powerful word we use to showcase our commitment to resident satisfaction.  Through this program we follow the rule of thumb if it will make a resident happy, do everything you can to accommodate them. 
What is our "We Say Yes" Program?
400
This is the system in which Brookdale tracks associates time and work punches for the shifts that they work.
What is Kronos?
400
Khaki or black pants, Brookdale Polo shirt, nametag, appropriate footwear.
What is the proper Brookdale uniform?
400
This is a program that Brookdale uses to grant or make dreams come true for our Brookdale Associates.
What is the "Brookdale Wishes Program or Wish of a Lifetime program?"
500
The benefit that associates can utilize for grief, legal, child care and financial planning.
What is the "Associates Assistance Program."
500
These are our Brookdale Culture drivers.
What are "Passion, Courage, Partnership and Trust"?
500
This system is where all associates log on to do their Initial Orientation training, and their monthly and annual InService training.
What is "LMS system?
500
You report this immediately to a manager.
What is how you report a work injury?
500
This is the District Director of Operations for Brookdale Ashland.
Who is Amanda Randolph?
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