True or false
Hot-Topic
Brain Teaser
(Blank)
(Blank)
200

True or false;

Clinton’s central meeting place is Panera bread.  

False; Chick-Fil-A

200

What do you do in the event that the all clear signal isn’t set?

  • Call the branch and ask the security question. If all is good have them set the all clear and head in.
  • If all is not good contact: 911, team members to make sure they go to the meeting place, NFCU security, RM team. You must stay in your car at the branch as you are the point of contact.
200

Fraud Fighter Pen can be used on what important documents? (6)

  • Cash
  • Credit cards
  • Driver licenses
  • Passports
  • Savings Bonds (applicable to bonds issued in 1982 and later)
  • Social security cards
200

True or False: Children are too young to develop a mental illness like depression or anxiety.

False

200

True or False: Everyone deals with stress the same way?

False

300

True or False; 

In the event of an emergency, please reach out to our AVP, Coleen Collins, to keep her informed.

False; 

Jessica M Harrison is our AVP 

300

What is the security question you call and ask?

Do we have any financial presentations today?

300

Who is our Chief Security Officer?

Alex Daman

300

In a website browser address bar, what does "www" stand for?

World Wide Web

300

Kindness and acceptance towards yourself is called what?

Self-Compassion

400

True or False; 

All-Clear Signal is change monthly. 

False; 

  • Quarterly or earlier at Leaderships discretion
400

If contacted by BSA/AML to provide more information for a CTR, team members must make every effort to promptly collect the requested information and respond within how many days?

2 business days

400

What does (UAR) stand for?

UAR-Unusual Activity Referral

400

The ability to bounce back from hardship is called what?

Resilience

400

Urgent Mental Distress is sometimes called what?

Crisis

500

True or False;

Everyone, including the Board of Directors, is required to train on BSA Compliance.
True

True

500

What are the required disclosures for a new member with a checking product?

  • NFCU Products & Services Form/Brochure (NFCU 1314) (only available in Procurement) 
  • Navy Federal Important Disclosures (NFCU 606)
  • Schedule of Fees and Charges (NFCU 2043ep)
  • Navy Federal Debit Card Disclosure (NFCU 210AB), if applicable
  • Direct Deposit Instructional Editable PDF (NFCU 41290), if applicable
    • A pre-filled DDNP form can also be completed in OneView.
  • A sheet of temporary checks, if applicable
  • SSA-89 (MORE applications only)
    • Utilized to complete the Consent Based Social Security Number Verification Service (CBSV) disclosure within MORE

The Current Rate Sheet must be provided only if a member asks about deposit rates.

500

What are Primary Form of ID ? 

Navy Federal debit card (personal or business) or CUCARD with PIN verification on the VeriFone PIN pad (Encore transactions only). 

In general, a primary form of ID is an identification document issued by a U.S. or foreign government bearing a photograph of the individual and includes an issue and expiration date.

500

Who played the character of Jack Dawson in Titanic?

Leonardo di Caprio
500

The ability to perceive, use, understand, manage, and handle emotions.

Emotional Intelligence

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