Troubleshooting System Issues
When Internet Explorer seems to slow and freeze
What is re-launching browser or alternating with Chrome
Staying updated, using resources like Businessnet, BSC Playbook, SOPS, and Dynamic Search?
What is KNOWLEDGE?
Connection drops during meeting, VPN Disconnects
What is ensuring you are connected through cable or re-connecting to VPN
It's my pleasure, how can we make this right?, We can definitely help you resolve this issue?
What is Positivity and Friendliness?
What is ensuring it is connected to the right port?
Who to Contact is a tool to increase...
EFFICIENCY
Oh no! all of my systems, applications, everything is frozen
What is patience and re-starting modem?
Good afternoon Ms. X, we wanted to touch base again to update you that your cheque order has been placed, but we are awaiting for the tracking information to relay onto you
Clarity and Communication