Reminders
We use this reason code when taking action
What is Buyer-Seller Collusion?
In this Collusion MO, the seller does not or no longer intends to have legitimate sales, and instead colludes with the buyer accounts to issue refunds to buyers, there are 4 specific kinds of this MO
What is BSTC refund?
This DP is mainly found in the chargebacks MO
What is High chargeback rate?
We take this action when we find collusion refund
What is Fraud?
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Who is Megan Rapinoe?
We use this tool to check possible buyer compromise
What is Nautilus?
Bad actors use Buyer accounts to order low cost items from their seller accounts. They never ship the order but then use the Seller accounts to refund excessive concessions to their Buyer accounts.
What is Concessions MO?
This MO DPs show little to no concessions with multiple Refunds to high price point orders.
What is BSTC – No Concessions Refund MO?
We don't take strong action when we find these scenarios
What are non enforceable scenarios?
This Costa Rican female author is best known for her Pantalones cortos, Verano de Colores, and Pantalones Largos books
Who is Lara Ríos?
If possible compromise found, we must notify this department
What is BRI?
Bad actors use buyer accounts to order high cost items from their Seller accounts. They then disburse the funds from their Seller accounts, and also issue a full refund to their Buyer accounts.
What is No Concessions Refund MO?
Action we must take when the seller is refunding non-colluding buyers using original email or payment method matching the order details, and is reporting circumstances explaining the refunds
What is Pass?
We only use this reason code when concessions are found
What is Concession Abuse?
The first full length film by comedy troupe Monty Python, directed by Terry Gilliam and Terry Jones
What is and the search of the Holy Grail?
We check this other MO if possible collusion found but not axnble for refund
What is Sales Manipulation?
Bad actors list popular products through MFN and receive orders from legitimate Amazon Customers. Shortly after receiving the order (with no intention of fulfilling them), the bad actors use the Gift Return Center to issue gift card to their own Buyer accounts.
What is Electronic Gift Card (EGC) Gift Return MO ?
We take this action when we determine HnR sellers proactively refund orders to genuine buyers after the disbursement.
What is Annotate and resolve the investigation?
This are 4 Common Indicators for all BSTCs
What are dormant or new seller, invalid CC, .F rels with patterns and NSB?
This album released in 1982 is considered the best selling music record in history. Contains collaborations with famous artist Paul McCartney and famous actor Vincent Price
What is Thriller?
We must verify this specific MO on the wiki link provided in the SOP
What is EGC Gift Return MO?
Bad actors use their Buyer accounts to place orders from their Seller accounts using stolen credit cards. They then disburse the funds through their Seller accounts before the credit card companies issue a chargeback.
What is Chargebacks MO?
This DPs are found when reviewing buyer info in this MO
What are VC buyers with no ring of accounts?
We use this sub reason code when we action for chargebacks, EGC, and no concession MOs
What are Orders from related buyer accounts?
This Argentinian film won the Academy Award for best foreign film in 2010, starring Ricardo Darin and Soledad Villamil.
What is El secreto de sus ojos?