Rebuttals
Quantum
Product Knowledge
DTV Product knowledge
Office Knowledge
Leadership
100

"I'm busy."

"That's fine this only takes a couple Minutes!"

100

What is the difference between Xfinity and fiber? 

Xfinity is copper wire and fiber is fiber glass wrapped in rubber

100

How many shows can you record on DTV?

It's Unlimited!

100

What kind of Attire is required in the office?

Business Professional

100

How many sales do you need to promote? 

6Q or 4Q and 2 DTV

200

"Do you have a card?"

"Unfortunately I do not, The state of CO doesn't Allow it.........OR Unfortunately I do Not, they only send me out here to help you guys today 

200

How much is a Landline?

$40

200

Does DTV require internet?

Yes

200

How do you request off?

Send an Email to Bre :)

200

What is one the first books you need to read to promote from a level 1 to Level 2 leader?

5 Levels of leaderships

300

"I have a contract."

"That's totally fine! We actually have a plan that can give you a $200 gift card that will buy out that contract!"

300

Are you allowed to sign up anyone that does not speak the same language as you?

No

300

When does DTV charge the customer?

As soon as they plug the box in or 2 weeks after order has been placed

300

When you are teaching back classes what is the first thing you need to do when you come in?

Check the class board in Bre's office to see what class you are teaching during the day

300

What is a technique you can do to sharpen your leadership abilities?

Watch Videos/podcasts about leadership development/growth  

400

"I had Century link Fiber and it was terrible!"

Absolutely it was not good! The reason why is because century Link is part copper part fiber.

400

What is the number one cause of a cancel?

Not properly Rehashing the service and what is going to be happening during the install process

400

What is the Maximum amount of boxes a customer can get through us?

6

400

What are 3 Things you need to have in the office at all times? 

Notebook, pen, and a student Mentality :)

400

What is one fun thing you get to do once you hit leadership?

Dinner with Bre and your Leader

500

"How do I know You are Legit??"

We actually jump on a call with Quantum fiber themselves and they verify me and you and everything we just went over. 

500

What is fiber? 

It is fiber glass wrapped in Rubber

500

What is the number one cause of a DTV cancel? 

The account never getting set up online and the boxes never get plugged in

500

What is the 4th class you are taught as a new start?

FUJI

500

What is the most important Trait as a leader? 

Leading by example

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